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艾瑞斯商务酒店

Iris Hotel

艾瑞斯商务酒店位于科斯，靠近海滩，距离科斯港和Psalidi Beach （帕萨里迪海滩）不到 5 分钟车程。此酒店距离按摩海滩 0.7 英里（1.1 公里），距离Psalidi Wetlands （帕里蒂湿地） 1.2 英里（1.9 公里）。您可充分利用季节性开放的室外游泳池等度假设施，或者到露台和花园欣赏美景。此酒店的其他特色包括免费 WiFi、公共区电视和旅游/票务服务。在艾瑞斯商务酒店，您可以去餐厅享用美餐。忙碌了一天后，可以去酒吧/酒廊或池畔酒吧小酌一番，轻松一下。每日 07:30 至 09:30 提供免费的自助早餐。特色服务/设施包括大堂免费报纸、行李寄存和前台保管箱。酒店提供免费自助停车。47 间空调客房定能让您在旅途中找到家的舒适。客房设有私人配备家具的阳台。浴室提供浴缸或淋浴和吹风机。便利设施包括电话，每天提供客房服务；如有需要，还可提供免费婴儿床。

艾瑞斯商务酒店地址：
南爱琴 · 科斯 · · Psalidi Beach

艾瑞斯商务酒店电话：
订房电话：+8620-86009099 （电话忙线或无人接听时，请在线预订！）
咨询电话：+30-2242-021458（餐饮、娱乐、路线咨询、失物、发票等）

艾瑞斯商务酒店网站：https://www.100wwhy.com/4407212

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Guest：Good food in the restaurant Everything else a massive disappointment. Pool is stupidly deep, I think so they don't have to clean the bottom. Air con is €8 per room per night which is loads if you have two rooms with kids, especially on top of the tourist tax. The air con is black inside, really dirty. We had upstairs rooms and bathrooms are appalling. Broken features and shower doesn't even hook up above your head. Tap was totally broken gushing out of base. They fixed it by pushing it down, which we then had to do repeatedly during our stay. Mirror so old can't be used. Breakfast is very limited (cheese, meat, bread, cereal) and the same every day. Not much room to sit. Coffee machine not working on occasions. Cat all over the serving table, had to be shooed away by a guest. No kettle in rooms. Tiny wardrobe with broken handle. Cleaner dies bare minimum. Just avoid the place if you want a nice holiday.
Guest：We stayed here in the summer it was splendid. The service was outstanding throughout the stay. They bookes taxis provided suggestions rwf visistz etc. The food was exvellent and theroom was lovely with air con and regular cleaning. We would reccomend without any reservation. Many thanks T Ashley
Guest：Stayed here for a week with my friend. Room was nice but on closer inspection few stains on the headboards and sheets. No safe in the room, only an old rusty cabinet in another room. 8 euro per day for air con, was full of dust and mold which left my friend with a chest infection. Pool is extremely deep and not suitable for children unless there very good at swimming - no lifeguard either. Good luck trying to find a sunbed at the pool as everyone at this hotel puts their towels down on the beds every day but never actually use them - staff don’t say anything. some members of staff can be rude and won’t really speak to you unless your a regular there. Tiles around the pool are broke and can be dangerous, it’s not looked after. toilets downstairs are disgusting. no toilet seat, floors are flooded barely any toilet roll and no lights in there. hotel is not near the centre of Kos town it’s around a 30-40 minute walk into the town, unless you get a bicycle. only 70 taxis on the whole island so have to prebook them hours in advance. there’s not much to do near the hotel only beach 5 min walk away. hotel is not a good place to stay for people who will struggle with the walk, consider the activities you do too as you’ll probs need to hire a car to get there due to limited taxis
Guest：PICTURES are for attracting customers is what we were told when we complained that the rooms were terrible and not like the photos published area good food good but definitely is false advertising in my experience
Guest：My absolute honest review about our stay in this hotel : First let’s say what were the positive sides of our stay : Hotel is on a very good location , close to the Beach shops and bus stops . Lobi is renovated , pool is fine .Prices are reasonable at the pool bar . All seems alright at first. The housekeeping staff were absolutely brilliant , changing towels bed sheets , cleaning every day , absolutely amazing ladies , they deserve tips . Unfortunately i can’t say the same about the rest of the staff. We arrived at 2pm afternoon , the owner asked us for our passports, when he found out for how many nights we are staying he looked absolutely shocked ?? we stayed for 11 nights . He said check in was at 3pm , but our room is ready so we can get our card and check in at 2pm perfect . We had a superior room .It was nice and renovated , we thought brilliant we were very impressed.However the downsides weren’t visible yet .We didn’t know we had to pay for an air conditioning, the owner never said “do you need an AC , are you happy to pay extra “,he never offered us the remote for the AC . The room was on the ground floor, underneath the room was the laundry room of the hotel where thimble dryer was constantly on , can you imagine how hot this room was getting during the day , It is absolutely not acceptable to ask someone to pay extra for the AC when the dryer is on all the time underneath our room. The fan in the bathroom wasn’t working, the shower drain was completely blocked .When someone showers it floods for seconds …ok, we did not ask for another room ( as we seen the bad reviews before ) he basically gave us “the best possible room”… Customers service : Absolutely shocking. I am speaking from my own experience, as i have been working in hospitality as a restaurant and hotel manager for over 15 years . First day i went on the pool bar , there was a young lady , i ordered drinks , she served me , no issues , however later we decided to order food my husband joined me . Guess what , we waited OVER AN HOUR , there were 3 tables in total , after i asked her kindly is she knows if our food is it’s way , she said “ we are not McDonalds “she was absolutely arrogant and fed up with customers , instead of saying “i will check for you “she was so rude and arrogant , not acceptable behavior. Ok, me and my husband were happy to spend our money for dinners at the hotel, but this customer service, made us go elsewhere. We spent from €30-50 every night elsewhere . Unfortunately the owner has to rethink how his staff is pushing customers away. We didn’t feel welcome for a second !!! I never went on the pool bar again, 2 days before check out, i went to see the rep , at 10:05 am i was trying to order a coffee to the young arrogant and miserable lady, she interrupted me saying “ we are not open yet “, ok i said i will wait for the rep without coffee ( after that the owner brother came and asked me kindly what i wanted , i said “don’t worry hones

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