We sincerely appreciate choosing Rusutsu Resort and taking your precious time to share your positive feedback. We hope you had enjoyed your holiday in Rusutsu where is one of the best ski resorts in Hokkaido, Japan. We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.
We sincerely appreciate choosing Rusutsu Resort and taking your precious time to share your positive feedback. Regarding restaurant operation, we apologize for any inconvenience caused. We will share your feedback with the Food and Beverage department and our management team to improve the service quality in future. We will look forward to welcoming you again.
このたびはルスツリゾートにご宿泊いただき诚にありがとうございます。季节の虫がお部屋に入ってしまったにつきまして、ご不快なお気持ちにさせてしまい、诚に申し訳ございませんでした。顶戴した意见は関连部署、マネジメントチームにて共有し、今後の更なる改善のため参考とさせていただきます。引き続き、お客様のお声を第一に一生悬命改善に努めて参りますので、何卒変わらぬご爱顾を赐りますようお愿い申し上げます。
We sincerely appreciate your stay with us and your positive feedback. We hope you enjoyed "Rusutsu Onsen - Kotobuki". We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.