留寿都度假酒店＆会议中心-住客评论

Guest（Family） 2025-12-01
酒店设施齐全，餐食很好吃，衞生还可以，服务到位，在酒店里7天一点都不无聊
Guest（Family） 2025-12-01
Excellent place to stay, with great ski instructors. Food was great also. Room was a little small but ok for short stay.
Guest（Family） 2025-12-01
I love this hotel as they have lots of activities indoor and outdoor for winter. The staffs are very nice. The room is cozy and clean
酒店回复：
We sincerely appreciate choosing Rusutsu Resort and taking your precious time to share your positive feedback. We hope you had enjoyed your holiday in Rusutsu where is one of the best ski resorts in Hokkaido, Japan. We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.
Guest（Family） 2025-12-01
Service is good and the hotel have a number of facilities. Next to ski, the only thing is there not much restaurant open
酒店回复：
We sincerely appreciate choosing Rusutsu Resort and taking your precious time to share your positive feedback. Regarding restaurant operation, we apologize for any inconvenience caused. We will share your feedback with the Food and Beverage department and our management team to improve the service quality in future. We will look forward to welcoming you again.
Guest（Family） 2025-12-01
It is a good ski in and out resort. The ski area is just at the resort itself, very convenient. there are many toilets and lockers around the resort. The room is dated though, they are still using turning knob for taps and mixer. I thought they should upgrade their rooms given the price we paid for the rooms. Toothbrushes and toothpastes and cotton pads. things, eg ski equipment rental and food, are expensive in the resort. There is nothing much to do other than skiing and snow play. Recommended for family stay.
Guest（家庭旅游） 2025-12-01
位置佳，离雪道近，离滑雪学校近。房间小，设施旧，服务一般，餐食一般，活动无聊。仅适合一心一意每天早出晚归滑雪的。携家带口想要有度假感的还是算了，不值这个价格。
Guest（家庭旅游） 2025-12-01
第二次入住留寿都酒店了，酒店服务亲和友善也很贴心。早餐晚餐种类多也很好吃。位置很靠近雪场，非常方便小孩玩雪或大人去滑雪。
Guest（Family） 2025-11-01
The hotel itself is really old and while much effort clearly goes into maintaining it, the corridors and rooms do feel musty, like an old bowling alley. The onsen on the 6th floor is fantastic though, my only gripe is that the woman's onsen doesn't have the 15 degree dip pool that the men's onsen has, but that not a major issue at all. The surrounding areas are lovely for walks in the winter; we love the cold and the quiet early in the day. Rusutsu seems to employ quite a few non-Japanese employees but they do not seem to be treated kindly and they somehow look bullied. This does affect the vibe of the place and it doesn't feel as genuinely welcoming as other places we have visited in Japan. We ate at Cricket (for lunch) twice and both times, the staff did not greet at all, did not attend to us at all and the only thing they said to us was that we had to collect the food ourselves when the buzzer went off and to remember to return our trays. The local Japanese manager took the opportunity to boss the non-Japanese trainee around while we were playing our orders and the whole situation felt so unpleasant that we didnt eat there again - rather walk out to 7-11 nearby for kombini food.
Guest（情侣） 2025-10-01
时期のせいだと思うのですが、テントウムシやカメムシがたくさん部屋に入ってきました。夜间のイルミネーションの演出や电子レンジなどの设备は充実していて良かったです。
酒店回复：
このたびはルスツリゾートにご宿泊いただき诚にありがとうございます。季节の虫がお部屋に入ってしまったにつきまして、ご不快なお気持ちにさせてしまい、诚に申し訳ございませんでした。顶戴した意见は関连部署、マネジメントチームにて共有し、今後の更なる改善のため参考とさせていただきます。引き続き、お客様のお声を第一に一生悬命改善に努めて参りますので、何卒変わらぬご爱顾を赐りますようお愿い申し上げます。
Guest（Family） 2025-09-01
Friendly staff. Room was clean. Nice view
酒店回复：
We sincerely appreciate your stay with us and your positive feedback. We hope you enjoyed "Rusutsu Onsen - Kotobuki". We will keep making our best efforts for all guests to stay more enjoyable and look forward to welcoming you again in future.

留寿都度假酒店＆会议中心

客户评价 由实住客人提供的真实点评

Guest（Family） 2025-12-01

Guest（Family） 2025-12-01

Guest（Family） 2025-12-01

Guest（Family） 2025-12-01

Guest（Family） 2025-12-01

Guest（家庭旅游） 2025-12-01

Guest（家庭旅游） 2025-12-01

Guest（Family） 2025-11-01

Guest（情侣） 2025-10-01

Guest（Family） 2025-09-01

客户评价由实住客人提供的真实点评