轻井泽赛普拉斯酒店-住客评论

Guest（与好友旅游）2026-01-01
进去时候空间很大，洗澡跟厕所分开，两个人住很刚好，走路到超市只要五分钟内，非常方便
Guest（Family）2025-12-01
不错，邻近超市，滑雪场，outlet，连住酒店不会主动清洁房间，要主动要求，早餐一般，港澳客人比较多
Guest（Solo traveler）2025-12-01
I really enjoyed my stay at Hotel Cypress Karuizawa. The staff were friendly and welcoming, and the breakfast options were great, with good choices even for vegetarians. There’s a grocery store nearby, which was very convenient, and the surrounding neighbourhood is quiet and pleasant. The hotel is a bit of a walk from Karuizawa Station, so if you have a lot of luggage or are travelling with seniors or children, you may want to take a taxi to the hotel. That said, the onsen bath was wonderful and very relaxing, and there are great running routes nearby, which was a big bonus for runner. Overall, a comfortable and enjoyable stay. Highly recommend.
Guest（Family）2025-12-01
Pros - 1. Hotel apartment is 15 mins by walk from karuizawa station, still walkable. Hotel does not provide any shuttle bus 2. Room is spacious and it is equipped with microwave, stove & fridge. It does not come with any kitchen ware though and need to request the items you need clearly. It is hard to communicate as the staffs do not speak English well 3. It is 3 mins by walk away from a big supermarket and McDonald, very convenient if you like to cook and buy something to eat on your own Cons 1. Facilities are old, WiFi was down few times during our stay 2. Staffs are not professional and do not speak English well. It is so difficult to communicate with the receptionist as most of male staffs do not speak English (female is better). They provide false information and don’t understand their hotel facilities well 3. During our stay, roof top is under repair so the whole room is surrounded by shed frame, we are unable to open the balcony door at all as the view is all blocked 4. Carpet & sofa are quite dirty In short, I recommend this hotel if you are staying with a big group and want to cook your own dinner. But I will not stay here again due to the poor staff experiences.
Guest（Couple）2025-12-01
ご饭も美味しく、丁宁に説明くださった。部屋もとても広く绮丽で快适でしたありがとうございました！とても素敌でした、また泊まりたい
Guest（家庭旅游）2025-12-01
服务人员有礼，房间超极大也很舒适，床两张并一起非常非常大～3&5岁的小朋友一起睡完全很可以????????停车免费～
Guest（家庭旅游）2025-12-01
性价比高，酒店餐厅有水准，价钱合理，尤其是早餐不可错过。酒店附近有麦记、面包工房及超市，非常方便，若酒店恢复接驳巴士服务，是住宿首选。
Guest（家庭旅游）2025-12-01
第二次入住，车站过来步行10多分钟，出租车也就1000日元，到云场池也是走走就到了，酒店位于松树林区的度假区，房间面积相比东京真的是太大了，日式早餐精致美味。这次不慎遗落了一件毛衣，联系酒店从草津回来取时，雨天见工作人员在用毛巾擦客人的行李箱??
Guest（家庭旅游）2025-12-01
房间好大。出乎意外有个厨房。隔离有个超大型嘅超市。可以买啲靓和牛返嚟。check out职员可以帮你call的士。英文沟通也可以。厨房煎pan要问职员拎，但好快就拎过嚟。都系一个很唔错的体验。
Guest（情侣）2025-11-01
房间很大，舒适度不错。不过，比较远离JR站及景点区。?很多时候，需要的士往来餐厅及景点。另外，房间是没有水供应的，需要自行贩卖机购入水及其他饮品。??

轻井泽赛普拉斯酒店预订电话：+8620-86009099 （忙线或无人接听时，请在线预订！）
其他咨询：+81-267-420011 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等） 会议室在线预订

轻井泽赛普拉斯酒店地址： Karuizawahigashi, 287-1 ホテルサイプレス軽井沢 1阶, 389-0104 轻井泽町, 北佐久郡, 长野县, 日本

轻井泽赛普拉斯酒店 ◎ Hotel Cypress Karuizawa | 关于我们

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轻井泽赛普拉斯酒店

客户评价 由实住客人提供的真实点评

Guest（与好友旅游）2026-01-01

Guest（Family）2025-12-01

Guest（Solo traveler）2025-12-01

Guest（Family）2025-12-01

Guest（Couple）2025-12-01

Guest（家庭旅游）2025-12-01

Guest（家庭旅游）2025-12-01

Guest（家庭旅游）2025-12-01

Guest（家庭旅游）2025-12-01

Guest（情侣）2025-11-01

客户评价由实住客人提供的真实点评