斯普林菲尔德9号酒店-住客评论

Guest（Other） 2026-02-01
We started off in a very small room but spoke to reception who were really helpful moving us to a larger room for a small upgrade fee. That room was much better and very comfortable
酒店回复：
Dear Guest,Thank you for your feedback, and for taking the time to write about your visit.Thanks for your lovely review!We look forward to welcoming you back to No.9 Springfield soon!Kind regards,Springfield ReceptionReception
Guest（Other） 2025-11-01
Place was good only downside is lift only to level 3 so if your on 4 that's the stairs...
酒店回复：
Dear Guest,Thank you for your feedback, and for taking the time to write about your visit.Thanks for your lovely review!We look forward to welcoming you back to No.9 Springfield soon!Kind regards,Springfield ReceptionReception
Guest（Couple） 2025-10-01
Very friendly and helpful staff. This property will be wonderful once the renovations are complete.
酒店回复：
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards,No9 Springfield Hotel
Guest（Couple） 2025-10-01
Small rooms, tiny bathroom and shower but clean and convenient to shopping and transportation. Our room in the back heard night time street music and neighborhood noise. Loved the coffee shop next door.
酒店回复：
Thank you for taking the time to share your feedback. We have raised the issues you have mentioned with the relevant department. We are happy that you liked the location and we hope to welcome you back to our hotel very soon!Kind Regards No9 Springfield Hotel
Guest（其他） 2025-09-01
I wouldn't stay here again. For the positives, the bed linens were very clean and the room didn't smell dirty. You'd get a smelly room and smelly bed in addition to everything below for some budget hotels in the US. The neighborhood around this hotel could be nice and has some interesting buildings, but it's absolutely filthy which makes you feel like you're staying in a sketchy area, which combined w the hotel doesn't make you want to come back at night after a day of exploring. The bathroom has mold and grime on the tile&baseboards. When you're sitting on the toilet, you hit your forehead on the wall. The shower floods through the glass door. Housekeeping does clean it up and leave you fresh towels every day, but still. The room is presented as having 1920s charm, but in reality, it's old, dingy and cramped. There is no thermostat in the room, so you're reliant on central temperature control.
酒店回复：
Dear Bella,Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this we learn from and use to improve. We work hard to deliver an experience, and it is apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guest have grown so fond of.Kind regards,9Springfield Reception
Guest（其他） 2025-07-01
Disappointed When planning our trip to Sydney, we contacted the hotel in advance about parking. At no point were we informed that the “discounted” parking (a mere $4 off) only allowed a single entry and exit—something that turned out to be very inconvenient to rent a car for someone who doesn’t know parking is IMPOSSIBLE in the CBD. Our room was also noisy, and to top it off, we were woken up at 5am the next morning by a terrible smell coming from the café downstairs.
Guest（情侣） 2025-02-01
We stayed at No9 Springfield for four nights. As many other reviewers have mentioned, the rooms are quite small, although beautiful, and the bathroom was particularly cramped, making it uncomfortable. The shower stall was missing a seal along the bottom, so every time we showered, water would spill onto the bathroom floor. I mentioned this on the first day, but it wasn’t addressed during our visit, which was disappointing. The hotel does have a lobby with a small cafe and a patio, which is a nice spot to relax. I felt that this space could be better utilized if guests were allowed to bring their own food and drinks from the grocery store across the street, which would have been more convenient and enjoyable.The hotel is conveniently located near Kings Cross Station, but it’s also in an area that was previously known as a red-light district, which may not be ideal for everyone. Given my experience, I’m not sure I would stay here again if I were to return to Sydney.
酒店回复：
Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this we learn from and use to improve. We work hard to deliver an experience, and it is apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guest have grown so fond of. With our lobby, you are able to bring in your own food and drink to enjoy. Kind regards,No9 Springfield
Guest（家庭旅游） 2025-01-01
GO SOMEWHERE ELSE Manager Mathew was extremely rude on arrival. Reserved a king suit with king bed and single bed but on arrival around 4pm was told my room had been given away and therefore we were given a room with a pull out sofa bed and king bed. Problem was the sofa bed couldn't be retracted, it covered the fridge and coffee area of the room and left the three of us with 30cm of space between the beds. Extremely small room FIND SOMEWHERE ELSE TO GO !!!! We left and went to a hotel 400m away which was fantastic in comparison.
酒店回复：
Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this we learn from and use to improve. We work hard to deliver an experience, and it is apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guest have grown so fond of.
Guest（其他） 2024-11-01
Beautiful front and lobby, rooms are clean but really small. So small you had to sit sideways on the toilet! Phone in the room didn’t work. Called reception and asked for a bucket of ice and was told they don’t serve buckets of ice in Australia in hotel rooms lol (I live in Sydney)
Guest（独自旅游） 2024-09-01
好近地铁站

斯普林菲尔德9号酒店

客户评价 由实住客人提供的真实点评

Guest（Other） 2026-02-01

Guest（Other） 2025-11-01

Guest（Couple） 2025-10-01

Guest（Couple） 2025-10-01

Guest（其他） 2025-09-01

Guest（其他） 2025-07-01

Guest（情侣） 2025-02-01

Guest（家庭旅游） 2025-01-01

Guest（其他） 2024-11-01

Guest（独自旅游） 2024-09-01

客户评价由实住客人提供的真实点评