Hello. Thank you for taking the time to give us your feedback from your stay with us. I am sorry to hear all the issues you delt with. I have informed my housekeeping team to review what happened with the cleanliness of the room. I apologize for how my front desk team made you feel. I will speak with them to ensure this doesn't happen again.
Hello. We are glad to hear you had a good stay with us. Thank you for taking the time to give us your feedback. We hope to see you again if your travels bring you back to San Francisco.