Thank you for taking the time to review our hotel. I have shared your feedback with our engineering and housekeeping team to ensure our equipment is running smoothly. We are looking forward to a large upgrade to the property this year and hope we can welcome you back!
Thank you for taking the time to review our hotel. We are delighted to see that you enjoyed your stay and we hope to have the opportunity to host you again! I do apologize for the configuration of the AC units. We are looking forward to a renovation in 2026 and hopefully we can update the layout to help with this issue. I will be sure to share your review with out team at tomorrow's meeting!
Thank you for taking the time to provide feedback on your stay. I had spoken with you during your stay regarding room transfers and I apologize that you did not have a great experience with us as that is not the level of service we strive to provide. We hope to have the opportunity to host you and your furry friend again to show you the level of service we strive to provide.
Thank you for taking the time to review our hotel. We strive to provide our guests with an excellent stay, and we are sorry to hear we fell short of expectations. We are set to begin renovation in 2026 and we hope to have the opportunity to host you again! Keep an eye out during your travels to San Diego as we will update our website with renovation details as we go!