Dear Guest, Thank you for reviewing your recent stay at Pierre & Vacances Terrazas Costa del Sol.We're delighted our reception team could assist you promptly upon arrival and that you appreciated the peaceful atmosphere during your stay. Our staff takes great pride in creating welcoming environments, and we're thrilled you found your private apartment with patio to be a relaxing retreat.However, we sincerely regret some aspects fell short of your expectations. While our pools operate on scheduled hours to ensure safety standards, we understand this limited your opportunity to swim. We're also reviewing our digital communication channels to improve responsiveness for future guests.Nonetheless, we're pleased you found our location convenient for exploring the beautiful Costa del Sol coastline and that you considered your stay excellent value. Your willingness to return is the greatest compliment we could receive.We look forward to welcoming you back. Best wishes,E.Ecija, General Manager
Dear Guest,Thank you for this positive review.We're delighted you enjoyed your stay with us.Our team takes pride in maintaining spacious accommodations with modern comforts, and we're pleased our pool facilities met your expectations. The lifeguard team works diligently to ensure fair access to amenities for all guests.Regarding accessibility, we appreciate feedback about our complex layout and encourage future guests to contact us for tailored accommodation requests. We've noted your comments about evening scheduling and will share this with our entertainment team.Finally, we're grateful you highlighted the cleanliness and comfort of your apartment. These aspects remain central to our commitment to quality stays.We look forward to welcoming you back.Kind regards,