文艺复兴别墅-住客评论

Guest（其他） 2024-11-01
Property management is the true problem
酒店回复：
Dear Maggie,Thank you for your review. We are sorry that we did not meet your expectations. Villa Renaissance is a boutique property in high demand, and book up quickly, so unfortunately sometimes a mid-stay suite change may be required for late bookings, due to high occupancy. However our guest are always pre-informed, and our staff very efficient in insuring all goes smoothly. We are happy you enjoyed the location, and other amenities and we welcome another opportunity to serve you.
Guest（家庭旅游） 2023-06-01
We had a lovely stay at this luxury resort. The amenities and location were perfect! It was quiet and super clean. Our 2 bedroom apartment was spacious and updated. The beds were so comfortable as were the towels. Felt like home! The cute town was across steps out the front drive, but yet felt secluded. Staff were friendly and helpful. We would not hesitate to stay here again. We had a good meal at Danny Bouys, Hemingway, shay cafe and pizza pizza. Mornings were started at crest and berry, sandbox/LMN2 go and brew and leaves. Don’t miss the customized donuts! Yum! Don’t forget your sunscreen and bug spray!
酒店回复：
We are so happy to hear you loved your stay with us! Please reach out when you are ready to book your next stay with us.
Guest（其他） 2023-06-01
Hello future TCI travelers!! I spent months and months researching the perfect place for our first time in TCI (this was my 50th b-day trip which was very delayed due to COVID) I'm now 53 - better late than never, right?? Lol I went with my two childhood besties, and we all agreed on what was most important to us, and what our “must haves” were....so that helped – these were our must haves, in no particular order: 1. Min of 2 bedrooms plus a sofa bed (both bedrooms had king beds w ensuites and suite has not one, but two sofa beds) 2. Min two full bathrooms (has two full plus a ? bath off the kitchen too) 3. Steps away from the beach (literally 20 steps until our feet hit the soft powdery sand) 4. Spacious balcony with stunning ocean views close enough to hear the waves (there was a large round table with 4 chairs, an egg shaped swinging chair that was fun to sit in and even a small sofa and two more chairs with a table plenty of room!! 5. Convenient and walkable to stores, restaurants etc. (location is very close and walkable to so many great places!!) 6. Clean & updated decor (recently renovated with beautiful colors and fancy furniture) 7. Non crowded beach (never had to rush to save chairs or felt squished in, not once!) 8. A pool/hot tub (had both, great size and very clean with lots of seating around it) 9. Friendly and attentive staff (everyone was kind and there is a bar with beach service and some food not a full restaurant but nice to have and yummy drinks) 10. reasonable price (for all above, 7 nights, we split $6K 3 ways which is very affordable) Villa Renaissance checked each box...and THEN some!!! ?? We were impressed with our first interactions with Catherine, the manager of unit 205. She was super responsiveness, kind and willing to help answer the plethora of questions we had along the way and until our arrival day which was May 20th (we spent 7 amazing nights) and just returned two days ago. I am suffering from PPS (post paradise syndrome) and desperately want to go back ASAP!! Lol I can’t think of a more perfect place to spend our 1st time in TCI....it was the most relaxing and amazing vacation to date.....even surpassing Grand Cayman which held first place, until this trip! I wouldn’t hesitate to book unit 205 at Villa Renaissance with Catherine. She was actually a big deciding factor when making our final decision between VR and a couple of other resorts on Grace Bay. The units are all privately owned, I think only 40 units give or take....so it’s never crowded even when at full capacity! You will interact with like-minded vacationers who are all looking to chillax on the beach in the stunning turquoise waters of Turks and Caicos!!! Grace Bay was awesome...I’ll be back! Here are a few pics from our trip!!!! ??
酒店回复：
We are so happy that your girls trip was such a success. Thank you for the wonderful and through review. Please reach out when you are ready to book your next stay with us.
Guest（情侣） 2023-05-01
There are times that I’d like to write a review that “trashes” a place not because of a bad experience but to hide a gem. But then I realize that’s being selfish. So, here’s my review of Villa Renaissance. The facility is very old and run down, no one goes there anymore. (The truth) Yes the resort is older than some of the others surrounding it but management is super attentive and keeps everything in proper working order. The condos are dirty, noisy, and very uncomfortable. (The truth) Ok, it’s the exact opposite. The house keeping staff keeps everything clean and fresh. They are also magical. We were always surprised when we returned to our unit to find everything cleaned and re-organized just like when we arrived the first day. The beds were extremely comfortable, and the only noise at night was my snoring. The Happy Hour drinks are watered-down messes. (The truth) Wow, tasty and potent, better take it easy. The pool was crowded and the water cold. (The truth) The resort was completely booked. We never had a problem securing a lounge chair and umbrella. I don’t think there was more that 8-10 people in the large pool at any one time. And, the water was just like my wife likes it - in the 80’s. The beach area was crowded and lounges were unavailable. (The truth) Once again, we never had an issue getting lounges and umbrellas when we wanted to stay on the beach. Of course Grace Bay Beach is huge and never crowded. You do have to walk a tiring 70 feet to get to the beach from the resort though. The staff is rude and unfriendly. (The truth) We didn’t meet anyone that wasn’t pleasant and helpful. In fact, one of the staff a gentleman named Taylor, became our own island advisor. Whenever we met, he asked what were doing that day and gave us lots of very helpful information. We could tell that was Taylor’s true and friendly nature. The resort is located in a remote section of the island making it difficult getting to many of the island’s restaurants. (The truth) It’s actually in the heart of Grace Bay and you can walk to several fine restaurants. We had a unit that only looked out on a little garden area. (The truth) Actually, this one is true. I’ve got to tell you, even though we didn’t have a view of the ocean, I loved my setting. OK, now you know what to tell other people and you now the truth about Villa Renaissance, so shhhhh.
酒店回复：
We are so happy that you TRULY enjoyed your stay with us at Villa Renaissance. We would love to host you again in the future so please be sure to connect when you are ready.
Guest（其他） 2023-05-01
Amazing time at Villa Renaissance! The property is in the best location along Grace Bay given all the shops and restaurants within close walking distance. Unit 304 was very spacious and clean. All of the furniture and decoration choices were nice. The balcony and impeccable views were the stars of the place. All of the staff were amazing. You can get great food from the nearby Blue Bar delivered to you on the beach. The tennis/pickle ball court was fun for some family competition. This place is an amazing value compared to its neighbors on Grace Bay (Ritz Carlton, Seven Stars, etc.). Will definitely return again!
酒店回复：
Thank you for the glowing review we are so happy you loved your stay. Please reach out when you are ready to book again.
Guest（其他） 2023-04-01
This beautiful VR unit on Grace Bay is ideally located and has a fantastic layout. From the equipped kitchen and peloton bike to its’ overall easy access, everything you need is at your fingertips, including: the resort pool, tennis court, beach, gym, bicycles, restaurants, shopping, and nighttime entertainment. We couldn’t have asked for a more convenient setup. Additionally, the staff was lovely, we felt safe, and Anna’s dining and activity recommendations were excellent. My family and I particularly loved the 1/2-day parasailing trip and horseback riding on the beach (the clarity of the ocean water was amazing!). We’ll certainly be back again.
酒店回复：
We are so happy you enjoyed your stay at Villa Renaissance, thank you for the glowing review. Please reach out when you are ready to book your next stay with us.

文艺复兴别墅

客户评价 由实住客人提供的真实点评

Guest（其他） 2024-11-01

Guest（家庭旅游） 2023-06-01

Guest（其他） 2023-06-01

Guest（情侣） 2023-05-01

Guest（其他） 2023-05-01

Guest（其他） 2023-04-01

客户评价由实住客人提供的真实点评