達拉斯市中心AC酒店-住客評論

Guest（Business traveler） 2026-01-01
Very friendly staff, clean room, great location. Would absolutely book here again.
酒店回復：
Thank you so much for your kind words! We’re delighted you enjoyed your stay at AC Hotel by Marriott Dallas Downtown and appreciated our welcoming team and convenient location. We’d love to have you back again soon.
Guest（Other） 2026-01-01
Great Stay, the parking in more expensive that they said but it was great otherwise
酒店回復：
Tiara, thank you for sharing your feedback. We’re glad you had a great stay at AC Hotel by Marriott Dallas Downtown and appreciate you pointing out the parking. We hope to welcome you back again soon.
Guest（Other） 2026-01-01
We had a great stay and would definitely give this hotel five stars. We stayed for a couple of days over New Year’s in one of the king rooms and had no complaints at all. The room was very clean and comfortable, and room service being available was a nice bonus. The hotel has a good bar and a convenient little market, which made our stay even easier. The downtown Dallas location was perfect for the event we were attending and made getting around extremely convenient. Overall, a wonderful experience and we would happily stay here again.
酒店回復：
Kaya, thank you so much for your kind words! We’re delighted you enjoyed your stay at AC Hotel by Marriott Dallas Downtown and found everything from the room to our amenities just right for your trip. It’s wonderful to know our downtown location made your visit even more convenient. We’d love to welcome you back the next time you’re in Dallas.
Guest（Family） 2026-01-01
The room was so nice. Super clean and inviting. The water pressure wasn't as strong as I'd have liked, but it got the job done. The ac was nice and cold but the room did get hot in the middle of the night. It was overall a great stay.
酒店回復：
Thank you for sharing your feedback. We’re glad to hear you enjoyed your stay and found the room comfortable and spotless. Your comments about the water pressure and room temperature are appreciated, and we’ll review them with our team. We hope to have the chance to welcome you again soon.
Guest（情侶） 2025-12-01
Clean room and nice staff. Internet is slow unless you pay extra. Valet is expensive compared to a free but very inconvenient parking lot.
酒店回復：
Thank you for sharing your feedback. We're glad you enjoyed the clean room and our friendly team members. Your comments about the internet and parking options are appreciated, and we'll take them into consideration as we look for ways to improve the guest experience.
Guest（家庭旅游） 2025-12-01
Clean room, great view but sink water pressure was terrible. It took so long to wash hands brush teeth etc. because there was barely any water pressure or water coming out. Shower water pressure was amazing though. Love that you could get to the Starbucks right through the hotel.
酒店回復：
Thank you for sharing your feedback. We’re glad you enjoyed the clean room, wonderful view, and convenience of having Starbucks nearby. Your comments about the sink water pressure are appreciated and will be reviewed with our team so we can enhance future stays. We hope to welcome you again soon.
Guest（家庭旅游） 2025-12-01
The hotel was fine but the housekeeping was dreadful. We needed to use a pull out and we were handed sheets and told to make it up ourselves. I asked for a blanket for the pull out bed and housekeeping was not able to provide me with a blanket. I had to go down to the front desk to get one. We left the room between 9-11 every morning and returned late every evening to a room that had not been cleaned. I had to find housekeeping to get fresh towels. Overall very disappointing.
酒店回復：
Thank you for sharing your experience. We’re sorry your stay didn’t meet expectations, especially regarding the challenges you faced with housekeeping. Your feedback is important and has been shared with our team for review. We’re committed to making improvements and hope you’ll notice a difference on a future visit.
Guest（商務旅客） 2025-10-01
Excelente ubicación en Downtwon Dallas, bonita área y segura. Hotel moderno y cómodo.
酒店回復：
Erick, ?gracias por tus amables palabras! Nos alegra que hayas disfrutado de la conveniente ubicación del AC Hotel by Marriott Dallas Downtown y que la zona te haya parecido acogedora y cómoda. Esperamos verte pronto para disfrutar de otra estancia estupenda.
Guest（其他） 2025-09-01
I called the front desk 3 days prior to my hotel stay telling them that my friend would be arriving before i would and that I’d like to have the flowers I ordered from FTD placed in our room when they arrived earlier in the day. When I contacted my friend and ask if she saw the roses in the room she told me that they were not in the room. I checked FTD and they noted that “Constance” had received to rose at the front desk. I call the front desk and the night attendant said he neither saw the flowers or heard anything about them. He even checked next door at the Residence inn a they didn’t’t know anything about it. Later that night the front desk attendant must have found them and he delivered them to my friend in our room. The point is that the roses were supposed to be in the room prior to my friend arriving. The second problem was
酒店回復：
Jean-Paul, thank you for sharing your feedback. The team is glad the flowers were eventually delivered, though it’s clear there was some confusion regarding your special request. The team always strives to make occasions memorable and appreciates you bringing this to their attention so they can further enhance guest experiences in the future.
Guest（其他） 2025-08-01
The only good things about this hotel are the location and that it has Sturbucks next door. Poor housekeeping, which consist of making the bef and changing the towels. For a week they never gave me clean glasses in the room, tha same 2 glasses for 6 days, that i had to wash them myself. The staff is friendly but inefficient. I’ve traveled the world but have never had a request for an uber or a taxi turned down. I asked if they could change money (20 dollars) into small pieces the answer was no. I was not given any help with my bags either on arrival or departure. NO I wouldn’t recommend it!!!
酒店回復：
GIORGIA, thank you for sharing feedback about your experience. The team is always aiming to provide a higher level of service, and your comments about in-room details and assistance during your stay are appreciated. Your observations regarding service requests and support will be carefully considered as the team continues to enhance guest experiences.

達拉斯市中心AC酒店

客戶評價 由實住客人提供的真實點評

Guest（Business traveler） 2026-01-01

Guest（Other） 2026-01-01

Guest（Other） 2026-01-01

Guest（Family） 2026-01-01

Guest（情侶） 2025-12-01

Guest（家庭旅游） 2025-12-01

Guest（家庭旅游） 2025-12-01

Guest（商務旅客） 2025-10-01

Guest（其他） 2025-09-01

Guest（其他） 2025-08-01

客戶評價由實住客人提供的真實點評