萬態雨林悅榕莊-住客評論

Guest（Family） 2026-01-01
This hotel deserves a full 10/10 for a perfect staycation. While every service and facility was outstanding, the rooftop garden was my favorite feature. It was incredibly peaceful to watch different birds at dawn and to simply relax there as the sun went down. I will definitely go back again.
酒店回復：
Dear Valued Guest,Thank you for sharing your wonderful feedback. I am delighted to hear that you enjoyed your stay at Mandai Rainforest Resort and that the rooftop garden provided such a peaceful and memorable experience.Your kind words mean a lot to our team, and I will be sure to share your compliments with them. We look forward to welcoming you back for another relaxing staycation soon.Warm regards,Glen CookGeneral Manager
Guest（Family） 2026-01-01
The staff was very helpful and friendly especially the front desk male with curly hair and glasses ( I forgot to ask for his name) He needs to be voted employee of the year!! Thank you for making our stay there a excellent one. We will be back for another round!
酒店回復：
Dear Christine Lee Poh Mei,Thank you for your wonderful feedback. We are delighted to hear that our team, especially our front desk colleague, made your stay enjoyable. I will be sure to share your kind words with him—recognition like this truly motivates our team.We look forward to welcoming you back for another memorable stay!Warm regards,Glen CookGeneral Manager
Guest（Family） 2026-01-01
We were given a change to Rainforest view when we booked for retreat double double. The double bed is between a supersingle and a queen. Not too great for 2 big sized adults.
酒店回復：
Dear Valued Guest,Thank you for taking the time to share your feedback with us.We’re glad we were able to offer a Rainforest View room, though we’re sorry to hear that the bed size did not meet the comfort expectations for your stay.Your comments are valuable — we are currently reviewing bedding configurations and guest preferences across our room types, and feedback like yours helps guide future updates.We hope to have the opportunity to welcome you back again and provide a more comfortable stay.Warm regards,Glen CookGeneral Manager
Guest（Family） 2026-01-01
We booked a double room for a family of 5 including one under 6. The resort is a paradise, with the best views of seletar reservoirs. Amazing fresh air and views. Level 5 bar and swimming pool offers one of the best views. Breakfast spread was super, with wide variety of western and local cuisine. Service was impeccable. Near the mandai zoos, offering a new experience for tHe whole family. Rooms were cleaned and well designed. Thanks to all the staff!
酒店回復：
Dear kelp2025,Thank you for sharing your wonderful review.We’re thrilled to hear that your family enjoyed the stunning views of Seletar Reservoir, the fresh air, and the experiences at our Level 5 bar and swimming pool. It’s also great to know that our breakfast spread, room design, and service contributed to a memorable stay for your family.We’re pleased that our location near the Mandai wildlife parks enhanced your visit, and we will pass on your thanks to the entire team. We look forward to welcoming you and your family back for another enjoyable and refreshing stay in the rainforest.Warm regards,Glen CookGeneral Manager
Guest（Family） 2026-01-01
Service was very good. Sunday morning breakfast is pretty crowded with long queues to even get a table. Atmosphere is great, doesn’t look like typical Singapore. Breakfast is good though, with a few live cooked stations.
酒店回復：
Dear Valued Guest,Thank you for sharing your feedback.We’re delighted to hear that you enjoyed our service, the atmosphere of the resort, and the breakfast offerings, including the live cooking stations.We also appreciate your comments regarding Sunday morning breakfast crowding and table availability. Your feedback will be reviewed with our culinary and operations teams to improve the flow and guest experience during peak periods.We look forward to welcoming you back for another enjoyable stay at Mandai Rainforest Resort.Warm regards,Glen CookGeneral Manager
Guest（Family） 2026-01-01
Had a pleasant stay with my infant. Clean, good view and multiple food options within Mandai food alley. Good and peaceful stay. Hope that they are able to maintain the standards over time. Enjoyed their morning yoga but Didn't try their spa due to its price, would be able to get similar experience with better value at other hotels or resorts.
Guest（Family） 2026-01-01
This is a very soothing resort to stay with. The environment filled with greenery and clean. The hotel is just located within Singapore Zoo, River Wonders, Bird Park and Night Safari! The 5th floor Infinity Pool has a stunning view of jungle and reservoir! Recommended!
Guest（家庭旅游） 2026-01-01
萬態雨林悅榕莊和夜間動物園連在一起，步行過去5分鐘，會路過幾家餐廳（壽司郎、松發等）玩兒結束一般都比較遲至少10點以後，再回市區很遠；住在這兒就可以玩的比較悠閑不趕時間。去其他的幾個動物園也方便。整個酒店規劃在自然雨林中，特別特別喜歡她的大堂！藤蔓隨著微風隨意的飄蕩，穿堂風吹得非常舒服。還有5樓的屋頂花園和泳池，坐在上面俯視下面的水庫全景和豆莢狀的樹屋，真的坐下就不想離開。房間比較寬敞，秉承著環保的理念不提供瓶裝水，用一個漂亮杯子裝水喝；酒店的走廊里也有取水裝置，這個還挺不錯的。早餐品種豐富東南亞風味都有，口味一般；入住可以送日間動物園游玩，這個在辦入住的時候就提醒了，但我們沒時間去就算了。酒店新開不久，打車司機有不認識路的，回城的司機就是找了很久才接到我們。這間悅榕莊蠻符合我對雨林度假的想象，自然不奢華，很愜意的感覺。
酒店回復：
Dear songuoer,Thank you for sharing such a thoughtful and vivid reflection of your stay with us.I’m delighted to hear that our rainforest surroundings, lobby design, and rooftop spaces left such a memorable impression — and that the proximity to Night Safari and the other wildlife parks made your visit more relaxed and enjoyable. It’s wonderful to know you felt the spirit of nature and tranquillity we aim to provide.I appreciate your feedback on breakfast and will share your comments with our culinary team as we continue to refine both variety and flavour.Thank you also for highlighting transport challenges — we are working closely with taxi providers and ride-hailing platforms as the resort becomes more widely known.We’re thrilled to have met your expectations of a rainforest retreat, and hope you’ll return to experience even more — perhaps including the complimentary park visit next time.Warm regards,Glen CookGeneral Manager
Guest（Couple） 2025-12-01
The hotel room given was good as I requested to be away from the elevators and back of house service rooms. The hotel carpark is quite obscured so I had missed it and park at the Main Resort Multi Storey car park which is quite a distance away from the hotel lobby. Luckily for us there was no rain and we manage to figure out how to transfer at different level to reach the hotel for check in. Better and bigger directional signs should strategically located to help first time visitors
酒店回復：
Dear TonyTay,Thank you for sharing your feedback. We are glad to hear that your room met your preferences. We also appreciate your observations regarding the carpark and signage. Your comments have been shared with our team so we can improve directions and make it easier for first-time visitors to navigate the resort.We hope to welcome you back soon for an even smoother experience.Warm regards,Glen CookGeneral Manager
Guest（Traveling with friends） 2025-12-01
I booked a 3D2N staycation at Mandai Rainforest Resort and the experience is great. The room was spacious and clean and the environment is clean and quiet. Breakfast was in a buffet style and there is many varieties to choose from. Absolutely enjoyed my stay and definitely will visit again.
酒店回復：
Dear Guest,Thank you for sharing your wonderful feedback! We are delighted to hear that you enjoyed your 3D2N staycation, and that the room, environment, and breakfast spread met your expectations.It’s always great to know that our guests leave feeling relaxed and satisfied, and we look forward to welcoming you back for another memorable stay at Mandai Rainforest Resort.Warm regards,Glen CookGeneral Manager

萬態雨林悅榕莊

客戶評價 由實住客人提供的真實點評

Guest（Family） 2026-01-01

Guest（Family） 2026-01-01

Guest（Family） 2026-01-01

Guest（Family） 2026-01-01

Guest（Family） 2026-01-01

Guest（Family） 2026-01-01

Guest（Family） 2026-01-01

Guest（家庭旅游） 2026-01-01

Guest（Couple） 2025-12-01

Guest（Traveling with friends） 2025-12-01

客戶評價由實住客人提供的真實點評