Cher Client,Merci pour votre retour si positif !Belle journée à vous,Emma - La Reception
Bonjour Stéphane, Merci beaucoup pour vos gentils mots ! On est ravi que vous ayez apprécié la propreté de l'h?tel et notre petit déjeuner avec vue sur le port. C'est toujours un plaisir de vous servir. Belle journée !
Cher Pascal,Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous avez apprécié la propreté et le confort de nos chambres, ainsi que l'accueil de notre équipe !
Bonjour Jerome,Merci d'avoir pris le temps de partager votre expérience. Nous faisons de notre mieux pour assurer le confort de nos clients, et vos retours sont précieux.Belle journée,
Dear Morag, Thank you for sharing your detailed feedback following your stay with us.We would like to inform you that photos of our rooms are available online to help our guests have a clear idea of the room size and amenities before their arrival. We understand that the limited unpacking space may have been inconvenient during your stay.Regarding the locked doors and the reception, please note that for operational reasons, we close the Ibis hotel doors in the evening, and reception services are shared with the Mercure hotel next door. Clear signage is displayed at the entrance to inform guests of this arrangement.We sincerely apologize for the power outage you experienced, which was caused by local electricity works beyond our control. Unfortunately, this affected lighting and the lift during your visit. We understand the difficulties this situation posed, especially for guests with accessibility needs, and we regret any inconvenience caused.We are glad to hear that housekeeping met your expectations and appreciate your comments regarding the staffing and overall atmosphere, which we will carefully review to improve our services.Thank you again for your valuable comments. We hope to welcome you back in better conditions.Kind regards, the front desk
Dear Judy,Thank you for taking you time to share your feedback. We are glad to know that you enjoyed the quietness of your room. We look forward to welcome you again soon. Kind regards - Front desk
Dear Philip,Thank you for your kind review !Sincerely,
Dear Michael,Thank you for your review !
Dear Helmut,Thank you for taking time to share your comments !Have a nice day,
Dear Graham,Thank you for your great review !Sincerely,