Hotel 4 stelle al centro di Olbia. Ottima posizione. Non ha però lo standard di un 4 stelle. Al massimo di un 3 stelle. Mancano arredi e servizi essenziali che ti aspetti per la categoria. La stanza non ha un tavolo, il frigobar dispone di sola acqua (bisogna scendere nel frigo della hall se si vogliono bibite), in stanza coperte e cuscini di riserva o extra non sono presenti (anche per questi bisogna scendere alla reception), arredi standard, prese elettriche a disposizione nella stanza nulle (per ricaricare il telefono bisogna staccare la lampada del comodino), reception fino alle ore 23:00 (e non h 24), biancheria letto di bassa qualità. In compenso la struttura è ben manutentata (si vede che è stata ristrutturata di recente), il riscaldamento funziona bene, la colazione è buona e abbondante. Personale gentile. Il cane dei proprietari (bello e grande) non ha tutti può far piacere che sia libero di avvicinarsi agli ospiti al loro arrivo. Prezzi alti per quanto sopra descritto.
We were here for one night only, because of a flight early morning the next day.
1. Before getting there, the staff were both responsive and very helpful.
2. Even before we got our room, the staff were amazingly accommodating for luggage storage.
3. The room was spacious and clean. The bathroom is new and very clean. I very much like the bidet. :)
4. We were leaving early morning the next day - before the breakfast times - and the hotel staff were exceptionally accommodating. I expected just a fruit or a yoghurt, we got freshly-made chocolate croissants and cappuccinos, even as the morning room staff were busy preparing for the first serving. Really exceptional service - I can't thank the morning staff enough.
5. But. That exceptional service was marred by the reception staff *on that specific morning*. We had asked for a taxi for 6:40 am. While at breakfast, we got a call saying that the taxi was there (this is 6:30). We rushed down, only to be told by the night receptionist that the taxi had left. I said but we ordered it for 6:40 - he told me it was 6:20 and it was impossible to get a cab. He was not just unhelpful, but positively dismissive and aggressive *and given that we had a flight* he made the already stressful situation even more stressful. We managed to arrange an uber and got to the airport on time, but it did put a damper on our hotel experience.
I will not give a lower rating because of that last experience - these things happen - but the hotel should know.
Buon hotel vicino al porto e al centro di Olbia Personale accogliente e super disponibile Pulitissimo e silenzioso Ottima colazione, varia sia x dolce che x salato. Possibilita di noleggiare auto che puoi prendere e lasciare in hotel
Hotel ristrutturato in pieno centro e con parcheggio privato. Camere pulite, bagno spazioso e fornito di set cortesia. Ottima Colazione al 5’ piano dal quale si può ammirare un fantastico panorama, soprattutto all’alba. Personale professionale e cortese, in particolare la proprietaria della struttura: disponibile, affabile, cordiale , simpatica e super gentile! Altrettanto il ragazzo della reception.
Einigerma?en in Ordnung, gut gelegen, netter Parkplatz, zimmer relativ gro?, freundliche Rezeption, gutes WLAN , ein bisschen unh?fliches Housekeeping, das sich nicht an Bitte nicht st?ren h?lt Aber das frühstück war nicht in Ordnung, es war beide Tage ein anderes Paar dort beim Frühstück und denen wurden Eigerichte offeriert und gegeben, uns wurde nichts offeriert ? Sieht so aus als w?ren wir G?ste Zweiter Kategorie ?
Great location near the waterfront and Corso Umberto in a quiet side street. Staff were extremely helpful and the rooms clean, quiet and functional although small. The highlight however was an excellent breakfast with staff welcoming and the buffet proving a good choice catering for all tastes. The terrace at the breakfast level has great views over Olbia. Highly recommended. Restaurant 96 is nearby and worth trying (see seperate review)
We were guests of this hotel from September 17 to 24. My wife and I visited Sardinia for the first time. We chose this hotel due to very good reviews. In fact, all the positive reviews are true, for the kind behavior of the staff, for the very good breakfast, and for the hotel's location close to the center, but quiet. We would especially like to note the very responsive lobby employee Gabriele, who always kindly helped with all questions. We would also like to thank the staff who prepared and served breakfast. It was a pleasure to come to breakfast every morning, because we were always greeted by kind and smiling staff, who, as is customary in Italy, offered us coffee to start. Thank to the L'Essenza hotel team for hospitality. We will definitely come back to Sardinia and without a doubt L'Essenza hotel in Olbia will be our first choice for where to stay. Ilona & Viktors
Room is very plain, like the bare minimum is provided at a price where you can get much more elsewhere. You can’t charge devices without disconnecting the night table lamps, pillows are super flat, no additional ones, one dirty theo no blankets, no tv channels in English, low quality soaps
This hotel was a great stay! Renovated, clean and the staff was very friendly & helpful. Close in walking distance to many shops & restaurants. I would stay here again.
