卡帕多奇亚万豪酒店-住客评论

Guest（Traveling with friends） 2026-01-01
Not up to Mariott standard. Room is quite new, clean, and spacious. However there were several problems with the room during our stays. 1) Room temp was too hot (around 24C) which is not comfortable to sleep during the night. The first night, technician came to fix but still need to wait for almost 4 hours (until midnight) then the tem was down too 22C. The next morning, we asked trip.com agent to tell the hotel to fix this by turn on the A/C in advance so that when we back around 6pm the temp will be 21-22C. But nothing was done accoridng to our request. We came back to hotel and need to wait for the temperature until midnight again. The next day we asked the hotel directly to turn on the A/C the whole day wthout turn it off. Then this was the only night that when we came back the room temp was ready at 21-22C. This A/C problem happened to 2 rooms (709 and 1105) 2) The amenity in the rooms were not well prepared. The tissue in the room was finished. The shower gel and hair shampoo also finished. We has to ask for it by ourselves. 3) At the first night, hot water in room 1105 had problem. Technician had to come fix it. So we wasted so much of our time at the hotel with fixing the room problem which was very disappointing and frustating. By the way, we asked for the “ICE”, the hotel said that we have to pay for it, which was quite strange because we could ask for the it during breakfast. Minor thing, but just thought that it would be great if it was free for hotel guest.
Guest（与好友旅游） 2026-01-01
房间还算乾净整洁入住前需要加按金。早饭的话另外加大约166人民币/人自助的形式。好吃的不算多纯体验。楼下餐厅贵且难吃，咖啡酒都一样贵且难喝。酒店有土耳其浴泳池健身房等免费使用。入住的时候和朋友两间房一个有淋浴间一个没有淋浴间到退房才发现（没有淋浴间的冲洗淋浴头直接在浴缸上面站着洗的话非常不方便且容易滑倒）后来才向前台反应前台一会儿説房型一样的对我很抱歉一会儿又説什么我预订房间的时候没有去选择到底什么房型（？）
Guest（Couple） 2025-12-01
地点位置较偏, 但安静, 服务态度好
酒店回复：
Dear Wilsoncarcar,On behalf of the entire hotel team, I would like to thank you for sharing your thoughts and leaving such a kind review about our hotel.We are pleased to hear that you enjoyed the quiet and peaceful atmosphere of our location. While we are situated away from the busy city center, we are glad that this provided you with a tranquil stay. Furthermore, it is wonderful to know that you were satisfied with our team's service and friendly attitude, as we always strive to provide the best care for our guests.It is always encouraging to hear positive feedback, especially when it comes from the most important people – our guests! Your feedback has been shared with all of our managers and team members as a way to celebrate the great guest experiences we strive to provide.Thank you once again for taking the time to share your thoughts. We hope to welcome you back soon.Marriott CappadociaHotel Management Team
Guest（Couple） 2025-12-01
ABSOLUTELY DELIGHTFUL EXPERIENCE! EMRE AT RECEPTION MADE IT EXCEPTIONAL BY OFFERING HIS TIPS ON LOCAL SPOTS AND RECOMMENDATIONS. I WILL CERTAINLY COME BACK HERE
酒店回复：
Dear Guest,On behalf of the entire hotel team, I would like to thank you for sharing your thoughts and leaving such a kind review about our hotel.We are thrilled to know that you had an absolutely delightful experience during your stay. It is wonderful to hear that the local tips and recommendations provided at the reception were helpful and added value to your visit. We take great pride in ensuring our guests discover the best spots in our region, and we are glad our team could assist you in this way.It is always encouraging to hear positive feedback, especially when it comes from the most important people – our guests! Your feedback, including your kind mention of Emre, has been shared with all of our managers and team members as a way to celebrate the great guest experiences we strive to provide.Thank you once again for taking the time to share your thoughts. We look forward to welcoming you back for another exceptional stay soon.Marriott CappadociaHotel Management Team
Guest（Family） 2025-12-01
We like the hotel. The room is cozy, and the bed and pillows are comfy. The bath towel is super big, thick and fluffy. The gym is well-equipped, and indoor swimming is also very nice. Water pressure and temperature could be bigger.
酒店回复：
Dear Forever Grateful,On behalf of the entire hotel team, I would like to thank you for sharing your thoughts and leaving such a kind review about our hotel.We are delighted to hear that you enjoyed the cozy atmosphere of your room and found our beds and pillows so comfortable. It is especially wonderful to know that our fluffy towels, well-equipped gym, and indoor swimming pool contributed to a pleasant stay.Regarding your feedback on the water pressure and temperature, please accept our apologies for any inconvenience. Your comments have been shared with our maintenance team to ensure these aspects are improved for your next visit.It is always encouraging to hear positive feedback, especially when it comes from the most important people – our guests! Your feedback has been shared with all of our managers and team members as a way to celebrate the great guest experiences we strive to provide.Thank you once again for taking the time to share your thoughts. We hope to welcome you back soon.Marriott CappadociaHotel Management Team
Guest（独自旅游） 2025-11-01
如果预算有限非常建议住这个店，正常水平，但是餐厅的餐过於难吃了～～
Guest（Traveling with friends） 2025-10-01
Genial
Guest（与好友旅游） 2025-10-01
2024开业的酒店，里面很新。接待大厅很大，餐厅也大，很气派。除了地理位置没有优势，看不到热气球外，其它都很好，好在就在大路边，开车方便。衞生：很乾净性价比：高，这里住两晚相当於洞穴酒店一晚的价格。房间大小：房间空间大，衞生间也大。隔音：效果很好房间设施：有餐厅和沙发床：舒适停车：地面停车场也很大，车子可以停在地面，也有地下车库。服务：态度好的。
Guest（家庭旅游） 2025-10-01
酒店很新，房间很大，服务也很好。在卡帕多奇亚的第一天住的洞穴酒店，第二天住的这边。个人更喜欢标准化的万豪。虽然离景区稍稍远10分钟车程，但是也在热气球公司的接送范围内
Guest（家庭旅游） 2025-10-01
非常糟糕的体验，从check in开始就非常糟糕，见面了还需要我主动打招呼，工作人员没有基本的常识礼貌，还会擅自开门，总体来説非常糟糕。但是卡帕倒是很美，只是非常不推荐这家酒店。

卡帕多奇亚万豪酒店

客户评价 由实住客人提供的真实点评

Guest（Traveling with friends） 2026-01-01

Guest（与好友旅游） 2026-01-01

Guest（Couple） 2025-12-01

Guest（Couple） 2025-12-01

Guest（Family） 2025-12-01

Guest（独自旅游） 2025-11-01

Guest（Traveling with friends） 2025-10-01

Guest（与好友旅游） 2025-10-01

Guest（家庭旅游） 2025-10-01

Guest（家庭旅游） 2025-10-01

客户评价由实住客人提供的真实点评