Dear Mr. Bhatnagar,The team at The Amargarh Resort, Udaipur believes in offering a wonderful experience to all its guests and does not wish to Cause inconvenience for them in any manner. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. A candid guest feedback, such as yours, is effectively used to improve standards of service and enhance the level of orientation.Kindly view the recent experience in isolation. Please let it not influence your perception of the hotel and your future visits.We look forward to your future visits and to welcoming you back at our Hotel.With regardsTeam The Amargarh Resort, Udaipur.