谢本酒店-住客评论

Guest（其他）2025-09-01
Unfortunately, I did not get a chance to visit due to illness. Was very disappointed in having to do so. I'm writing to say I am displeased with the lack of customer service. As soon as I realized I was not getting better; I cancelled the reservation 2 days before arrival through *******. I wanted to speak to someone at the Inn to further discuss what if anything could be done. (such as visiting at a later date.) When I telephoned the Inn directly, I was told to call back to speak to one of two managers as they were busy. I was also told to send an email (to the address I was given.) I called within the time period I was instructed to call; no one answered. I left a voicemail message and sent an email. No one answered the phone the following day (I called 3 times.) and my email was not replied to. I then called *******, and they tried calling the Inn; no one answered. ******* informed me that since my cancellation was beyond the allotted period; I was penalized the full amount of my stay. I get this! Fortunately, I bought insurance and filed the claim with the insurance company. To date, no one has contacted me, it's been 3 days. I will not book a reservation with this Inn. My concern is should an issue take place, and I need assistance, will anyone be there to help? This is an issue for me.
Guest（情侣）2024-09-01
We enjoyed our stormy Nantucket weekend in Sherburne Inn’s converted garage. Because we booked late for a wedding-heavy weekend, it was the last unit available, and we paid a fortune for it. But it worked for us: the ground floor location meant my wife didn’t have to climb stairs (with her bum foot). The queen bed was comfortable, and there was a gable ceiling, with a decorative chandelier. Moreover, it was very private. The only staff we met was a chance encounter with a housekeeper; keys were left for pick-up in the foyer and all instructions/answers were done via text. The wall-mounted HVAC unit amplified the constant rain, but the restrained, mostly white décor was quiet, with all required amenities. There was a coffee maker (sans decaf), mini frig, lots of drawers, big-screen TV, and a sliding barn door to the bathroom. The bathroom had adequate hot water, nice toiletries, windows, and (strangely) a door directly outside from a large, tiled shower. Very clean, and everything worked. Located a short walk to the center of town.
Guest（情侣）2024-02-01
The cottage at Sherburne was fantastic. Kara and Simone are so gracious, so warm. The room was appointed beyond all dreams. Warm, elegant and perfect location. The cottage is private but in the middle of the action. This is the place to stay.
Guest（其他）2023-11-01
We spent two nights here. The Sherburne is one of three Nantucket inns run by the Nantucket Resort Collection. The price of these three inns is generally less than most other of the B & B's/inns on the island, so we were initially concerned that the quality would not be up to par. We were dead wrong. The Sherburne was a very good place to stay. It's on a very quiet street less than a 10 minute walk from the ferry, and within a 10 minute walk from most of the island's top rated restaurants. Our good-sized king room was on the second (top) floor of the historic house. The innkeeper (Kara) will help with carrying luggage up the stairs. One of the best features of our room was that it had a small porch directly off the room. It was lovely to sit out there on two nice Fall days. The room had a ceiling fan, large closet, and a fairly large flat screen TV. The bed is pretty high and a bit soft for us, but not a big issue. The bathroom was also good-sized, with a walk-in shower. Like most of the inns in Nantucket Town, parking is street only. A continental breakfast with lots of choices is served each morning (you can eat in the lobby or your room). Kara (innkeeper) does a great job. She's always there or within easy reach to answer questions, fix any issues, recommend restaurants, etc. Overall, we were really pleasantly surprised with how nice our stay was.
Guest（与好友旅游）2023-01-01
The historic home is very central to everything that’s going on and the staff is absolutely exceptional at accommodating any needs you might have. We had a spectacular time there and will definitely return.
Guest（情侣）2023-01-01
What a great addition to the Sherburne Inn! The new cottage is a real treat with private entrance, soft modern interiors, and a second outdoor shower! The cottage is a comfy architectural jewel! Kara and Cimone and staff are welcoming and wonderful hosts providing personal island tips and insights. This was our first trip to Nantucket and when we return, our first inn choice will be the Cottage at the Sherburne Inn.
Guest（其他）2023-01-01
Wonderful stay at the Sherburne Inn for our 40th Wedding Anniversary! Location: Perfect - just a couple of blocks from Main Street and the Harbor. An easy walk to the waterfront, restaurants, bike rentals, Shuttle stops, etc. Staff: Kara was an excellent host.... helpful, sweet, thoughtful, always anticipating guests needs. She greeted us like we were old friends and really made our stay enjoyable. Sharon with housekeeping was also friendly and very efficient. The Inn: Beautiful inside and out. We had a petite queen room and it was very comfortable. So clean and the bed/bedding were the most comfortable we have experienced travelling. Breakfast was very nice....a good selection each morning. We took our breakfast outside to eat daily. There was also a nice selection of water, snacks and a Keurig available in the parlor throughout the day. The Inn had backpack beach chairs, beach umbrellas, beach towels and totes available 24/7. Our stay at The Sherburne Inn made our first trip to Nantucket exceptional.
Guest（其他）2023-01-01
If you are thinking about booking a stay at the Sherburne Inn, do not hesitate - book it!! We were so impressed and pleased with this adorable inn. To start, the location was PERFECT. It's tucked away on a quiet street but minutes from all of the action downtown. All of our favorite restaurants and stores were under a 10 minute walk away. The inn has so much character and was recently remodeled so it feels clean, fresh and cozy. The common spaces are just lovely and we loved the outdoor seating areas that collected sunshine. Our room (the king petite) was impeccably clean, spacious and beautiful. We had a in-suite coffee maker, water, a steamer, plenty of hangers, a hair dryer and lovely restroom amenities - they have Malin + Goetz products. The towels, bedding and mattress all felt luxurious. There's a community refrigerator available, reading materials and an ice machine. They have beach chairs and towels. The daily continental breakfast was so lovely and had different items each day. They have coffee, tea, water, sodas and snacks available 24/7. In the evenings, they set out little treats for guests to enjoy. The manager of the inn, Kara, was truly such a JOY to speak with and made sure we had everything we needed. She felt like family and made our stay even more memorable. Overall, we were thrilled with the Sherburne Inn!! Can't recommend it enough. One thing to note, this is a bed and breakfast and not a "traditional hotel" - more of a cozy, home feel - which we loved!

谢本酒店

客户评价 由实住客人提供的真实点评

Guest（其他）2025-09-01

Guest（情侣）2024-09-01

Guest（情侣）2024-02-01

Guest（其他）2023-11-01

Guest（与好友旅游）2023-01-01

Guest（情侣）2023-01-01

Guest（其他）2023-01-01

Guest（其他）2023-01-01

客户评价由实住客人提供的真实点评