Dear ????!Thank you so much for your detailed and thoughtful review. We're glad to hear you enjoyed the convenient location near Okada and found the room layout and amenities suited to your needs. Your description will certainly be helpful to future guests! We’re also happy to know that the check-in process and communication via Trip.com and WhatsApp worked smoothly for you.Thank you as well for mentioning the in-room amenities like the kitchen tools, fridge, and entertainment options. We always aim to provide a comfortable and functional space at great value, and we’re glad this came through in your experience.We hope to welcome you back again soon!
Dear Jai!Thank you so much for your thoughtful and detailed review. We're happy to hear that you enjoyed the convenience, views, and amenities our space offers—especially the kitchen, washing machine, and access to the pool. It’s also great to know that the location near Okada and nearby malls added to the overall experience.We sincerely apologize for the unpleasant odor you encountered and truly appreciate you bringing this to our attention. We’re already taking steps to investigate and address it so future guests can enjoy a fresher environment.We're glad that, despite this, you still found great value in your stay. Thank you as well for your kind words about Ms. Rose—we’ll be sure to pass them along. We hope to welcome you again soon! Take care!
Hello! Maefel!Thank you for your feedback, and we're glad to hear you appreciated the location and the convenience of having a washing machine in the unit.We sincerely apologize for the issues you encountered during your stay. We take these matters very seriously and have regular inspections of our AC and pest control treatment to ensure the comfort and safety of our guests.We're also sorry for the delay and confusion during check-in. Your comment is a helpful reminder for us to improve the clarity and timing of our instructions, especially for first-time guests.Despite these concerns, we appreciate your understanding and are happy to know you still found value in your stay. We hope to welcome you again with a smoother experience next time.
Hello! Ms. Lizzel! Thank you so much for choosing our place and we're happy that you had a great time staying with us. We are looking forward to accommodating you again. Take care!
