Dear Guest, thank you very much for taking the time to share your experience with us. We are truly pleased to know that your stay was comfortable, that our service met your expectations. We look forward to welcoming you back and providing you with another excellent stay in the future.
Dear Guest, thank you for your kind words and for always choosing to stay with us. We’re glad you enjoy our rooms, friendly staff, and convenient location. We look forward to welcoming you back again soon!
Dear Pilley, thank you for your review. We’re happy to know that you enjoyed our convenient location, buffet breakfast, and friendly staff. We also appreciate your feedback about the sea view and nearby markets, which helps us improve our guest experience. We hope to welcome you back soon!
Dear Guest, thank you for sharing your wonderful feedback. We’re delighted to hear that you enjoyed the comfort of your room, the view, and our bathroom facilities. It’s also encouraging to know that our breakfast selection impressed you with its variety and presentation.Your kind words mean a lot to our team, and we look forward to welcoming you back for another enjoyable stay at Promenade Hotel Kota Kinabalu.
Dear Ms Liam, thank you for your kind review. We are pleased to know that you appreciated our excellent central location, friendly staff, and the wide variety offered at our breakfast buffet. Your positive feedback is truly encouraging to our team.We look forward to welcoming you back for another enjoyable stay.
Dear Mr Boon, thank you for sharing your feedback. We are glad to hear that you had a good three-night stay and found our location convenient for getting around the city. It is encouraging to know that you would consider staying with us again.We look forward to welcoming you back to Promenade Hotel Kota Kinabalu whenever you have the opportunity to return.
Dear Guest, thank you for sharing your experience. We are delighted to hear that your last-minute booking worked out well and that our Duty Manager - Ms. Lea was able to assist with a room upgrade. Your kind recognition of her service is greatly appreciated and will be shared with our team.We look forward to welcoming you back to Promenade Hotel Kota Kinabalu for another pleasant stay.
Dear Guest, thank you for sharing your experience with us. We are delighted to hear that the Junior Suite with suited your group comfortably and that you enjoyed our convenient location within walking distance to places of interest. Your positive feedback is greatly appreciated, and we look forward to welcoming you and your family back to Promenade Hotel Kota Kinabalu for another enjoyable stay.
Dear Ms Elsa, thank you for your wonderful review and recommendation. We’re delighted to hear that you enjoyed the room, our enthusiastic team, and the variety offered at breakfast. We’re especially pleased that our team’s ability to communicate in Chinese added to your comfort during your stay.We’re glad the complimentary upgrade to a king-size sea view room made your experience even more special. Your kind words truly encourage our team to continue delivering thoughtful and attentive service.Thank you once again for choosing to stay with us. We look forward to welcoming you back on your next visit.
Dear Ms Ooi, thank you very much for taking the time to share your detailed feedback. We are delighted to know that you enjoyed our breakfast offerings, the overall environment, and the service provided by our team, and that you had a fantastic experience with us.We appreciate your constructive comments regarding the breakfast variety and parking charges. Your feedback has been noted and shared with the relevant departments for review as we continuously look for opportunities to enhance our guest experience. We are also pleased that our central location and proximity to shopping added convenience to your stay. We look forward to welcoming you back in the future.
