客户评价
由实住客人提供的真实点评
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Great Time! Very Friendly and Accommodating Staff! Highly recommend
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Food food at all times. Info on snacks was limited. Grounds were beautiful given it was Jan. A couple of disappointments- No ironing board which for this class of hotel is a must and we could only keep the iron for an hour. Would suggest investing in both. Spa treatments were lovely but could be further improved by having plastic bags to put wet swimsuits in. There was no much flexibility to even take it wrapped in a towel. Use of sauna and ateam room way to expensive. Maybe have a set charge for 2 hours of 70 dirhams. Free shuttle to square for shopping but has to be booked in advance. Staff were very helpful and kind. Good service. Overall I would recommend.
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We enjoyed 9 days of winter sun at this resort property. The staff were uniformly excellent, the place spotless and the buffet dining options were good and varied, if a little bland after a week.
The only problem - but it was a big one for us - was the deafening live music or quiz every night till 11pm. Although our suite was on the opposite side of the hotel we could hear every badly sung word, and even the TV couldn’t drown it out. The acoustic design of the place is terrible. In fairness lots of other guests enjoyed it (and joined in)
We’d also expect robes and slippers for this rating of hotel. The area around looks rough but we walked around it a lot without any problems; it’s about 45 minutes walk to the souks.
But the staff made it for us and bad music aside it’s a great hotel.
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The hotel itself was beautiful. Loved the look, design, decor, layout, etc. The best employees were the waiters throughout breakfast, lunch, and dinner. Unfortunately, the cons out weigh those 2 pros. To start, during check in, they failed to do 2 out of the 3 important things. They forgot to give us our resort bracelets. When we returned from the city one night, the gate attendant wouldn’t let us in because we had no proof of being guests there. Secondly, they forgot to have us sign the check in paper until the 3rd day of us staying there. Then when I got the ospreys, she refused to give me a copy in English so I can understand what I I’m signing. I had to ask 5 times for her to give me an English copy. Another front desk attendant, would send us to different lines to make us wait longer just to pull us back into the original line we were standing at and then help us later. Breakfast was a complete waste. It wasn’t the greatest. I ultimately brought an extra plate from dinner to eat for breakfast the next day later during my stay. If you are looking to tan, good luck finding chairs. We witnessed people walking up at 5:45-6am to go out their towels on chairs to go back to later and use it. I’ve never seen that before. lastly, there were bed bugs. We found and killed 3 during our stay. Since the hotel was completely booked, it wasn’t like they could switch our rooms.
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Nous avons passé un magnifique séjour dans un lieu exceptionnel.
Merci
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The drinks and food where 3 star. Didn’t love it. The facility was beautiful.
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Ants in the bed
There were ants in my bed, I advised reception of this and they said they would send somebody to clean...they did not!
Aside from this the room was spacious but lacking any luxury that you would expect. Food was good and the spa was amazing
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We thoroughly enjoyed our stay at this hotel. Even in the August heat, the pools, drinks bars and air conditioned building made this a really enjoyable stay. They were also great on our last day as they allowed us to carry on using the facilities for the day as we had a late flight. Staff were kind and courteous. Some of the buffet offerings became a little repetitive, but overall good options of food.
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L'h?tel est beau avec 4 piscines et des chambres spacieuses cependant si vous êtes à c?té de la salle des machines pour la clim vous aurez un bruit permanent , prévoyez les boules quies.
Si vous êtes Anglais vous avez le droit à un service royal pour les autres c'est la débrouille, dommage que tous les clients n'aient pas la même considération surtout que l'on paye tous le même prix !
Les piscines: Réservation des transat dès 5h du matin donc si vous voulez une place faudra vous lever t?t ou donner un billet au Pool Boy qui vous réservera un transat dès la veille même si vous arrivez qu'en fin de journée le lendemain au risque de priver d'autres vacanciers !!
La restauration : rien d'exceptionnel mais tout le monde peut y trouver à manger.
C'est le 1 er h?tel au Maroc en 6 ans de visites où faut donner un billet pour être considéré,servit et non donnez un pourboire parce que le service est de qualité !
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Pour mon premier voyage, j’ai été incroyable surpris de voir un si bel h?tel je pensais pas qu’un endroit comme celui-ci pouvait exister. Tout est parfait. On se sent en sécurité, on peut manger à volonté et se faire péter le bide et le mieux c’est de pouvoir picoler de 9h du matin jusqu’à minuit je tournais à environ une trentaine de mojito par jour en allant dans cet h?tel, je pense que j’ai vraiment fait des économies sur l’alcool donc si vous êtes alcoolique comme moi je vous conseille fortement cet h?tel
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里乌提基达花园酒店 - 限成人- 全包预订电话：+8620-86009099
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其他咨询：+212-524327878 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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里乌提基达花园酒店 - 限成人- 全包地址：
Circuit de la Palmeraie, Route des Jardins de la Palmeraie (Annakhil), 40007 马拉喀什, 马拉喀什-萨菲大区, 摩洛哥
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