多米之家酒店-住客评论

Guest（情侣） 2025-08-01
Hotel correct, vue imprenable sur Etretat mais restaurant cher et de faible qualité, service extrêmement amateur à la limite du je m'en foutisme
Guest（Solo traveler） 2025-06-01
I went to Dormy House Hotel for lunch. The food was delicious. The atmosphere and surroundings were very peaceful and relaxing. My only grouch would be that my lunch plates were taken away as soon as I had finished eating and I was asked to pay before I had finished my drink, making me feel as though I wasn't welcome and they wanted me to leave. Not the sort of service you would expect from this sort of hotel.
酒店回复：
Thank you so much for taking the time to share your experience—we're delighted that you enjoyed the food and found the atmosphere peaceful and relaxing. That said, we're truly sorry to hear that the service left you feeling anything less than completely welcome. Your feedback is incredibly valuable, and we genuinely regret that you were made to feel rushed. This is certainly not the impression we wish to leave. We do hope you will visit us again so we can provide you with a seamless and relaxed experience.
Guest（家庭旅游） 2025-01-01
Brilliant hotel lovely stay
Guest（其他） 2024-03-01
This place is in a beautiful setting, the lounge areas are lovely and cosy, Unfortunately, I was slightly disappointed with the food , this is obviously just one opinion and I'm sure lots of people love it but it's the only reason I wouldn't return. I had the cod which had been sous vide, I was surprised it hadn't been fried off after cooking, so It was a little slimy and not very warm. The chips tasted like they had been cooked in oil that wasn't hot enough. I just felt that given the price it wasn't really good enough. Breakfast was ok but it all felt a little style over substance (see ridiculous plate the porridge was served in)... That aside, the staff were really lovely , from check in, to cleaners and restaurant staff, everyone had a smile and seemed hapoy to have us there, it was a lovely place that is obviously popular, and the room was lovely and clean
酒店回复：
Dear 891joo, Thank you for your feedback and just a shame it wasn't fed back to us at the time. I am so sorry the food didn't meet up to your expectations and I know the kitchen team will be disappointed. I tend to agree with you about the bowl for porridge and we are changing that thanks to your comment, especially for room service! I think your overall comment about breakfast is a little harsh when it shows the tray after having been started, and you only requested a limited number of items. I suspect it originally looked slightly better than the picture. Anyway thank you for your comments both good and bad and we certainly did learn something from it. Kind regards, Stephen
Guest（其他） 2023-06-01
Stay was good, was overcharged for our stay by approx ￡250 however a complete nightmare to resolve. No-one returns any calls or responds to emails. We still haven't had the money they took returned despite assurance by them that we would have it the same day.
酒店回复：
Dear Z7125ARdavids, Thank you for taking the time to post a review. I am very sorry to hear you were unable to reach the team yesterday, we didn’t receive any messages or voicemails to call you back if we had we would have done so straight away. I have had a chat with the member of staff that charged you in error, and they are obviously disheartened to hear your feedback. I know they did speak to both you and your wife on the phone and the refund of ￡234.04 was processed on Saturday evening. Refunds can take up to 5 days for the funds to clear in your bank, which I appreciate is inconvenient therefore, we have compensated you accordingly. I would like to take this opportunity to personally apologise for the error, on behalf of the team. We are passionate about delivering high levels of customer service, so as you can imagine seeing that you have posted a negative review does dampen our spirits. We are glad you enjoyed your stay at Dormy House and i am sorry if we have let you down in any way. We hope to welcome you again in the future. Kind Regards, Deb Williams Operations Manager
Guest（其他） 2023-06-01
They call this "the hotel that hugs" and that's a great way to describe this quaint, cozy little hotel. It has more of a B&B feel, though it doesn't lack for space. The service is truly exceptional- the best I have ever experienced in the industry. The staff made every effort to make us feel welcome and care for. Our room was very clean and comfortable. The bathroom had a heated floor, and spacious tub. The bed was very comfortable and we slept well (which is not easy for us whilst away from home). The property is located in a quiet area, but close to lovely town so that visits to them are rather quick and easy. Dining was an absolute delight, as we were spoiled with fresh and delicious food at each and every meal. The drinks were unique and enjoyable, too. We enjoyed an hour-long massage in their spa, and they provided exceptional service. I cannot say enough positive things about Dormy House. The entire hotel is decorated with a warm, cozy feel, with attention to detail, and kept incredibly clean. My husband & I joked, "Why bother continuing on with your vacation after being so spoiled in a place like Dormy House?" (We were only half joking.) Highly recommend this lovely hotel!
Guest（情侣） 2023-06-01
Tres noches bastaron para sentirnos en casa. Excelente hotel, pocas habitaciones con un servicio de alta calidad. Restaurante de alta gama. Bar muy bueno. Sectores de relax y encuentro con excelente decoración. Spa. Si bien la habitación tenía un tama?o Justo, el lugar de guardado era generoso y el ba?o espacioso. En la habitación cafetera y buenos amenities. La atención cálida y respetuosa. Al irnos nos dieron una bolsa con dos aguas y cookies para el camino. Por su distancia a Brodway (7 minutos en auto) es preferible tener auto. Sin embargo si el viaje es en plan de treking los caminos del entorno en el cual esta localizado el hotel son bucólicos.

多米之家酒店

客户评价 由实住客人提供的真实点评

Guest（情侣） 2025-08-01

Guest（Solo traveler） 2025-06-01

Guest（家庭旅游） 2025-01-01

Guest（其他） 2024-03-01

Guest（其他） 2023-06-01

Guest（其他） 2023-06-01

Guest（情侣） 2023-06-01

客户评价由实住客人提供的真实点评