Dear Mr. Wamser,We always appreciate you for choosing our hotel for your stays in our area.Hopeful to see you in future,Best regards
Dear Scott,We truly appreciate your kind review and that you chose our hotel for your stay in our area.It was our pleasure having you in our Villa, and we hope to have you back in the future,Best regards
Hello Andrew,We are pleased to see your kind and great review.We truly hope to have you as our guests again in the future,Best regards
Chère MadameNous sommes désolés que vous n'ayez pas pu vous reposer à cause du bruit provenant des autres chambres. Si vous nous l'aviez signalé, nous aurions pu intervenir rapidement pour le faire cesser.Cependant, en ce qui concerne l'installation électronique que vous avez mentionnée dans le commentaire, nous ne sommes pas vraiment en mesure d'en attribuer la cause car il n'y en a pas à l'intérieur de la chambre.En ce qui concerne le co?t du petit déjeuner (non inclus dans votre tarif), vous avez été informé à l'avance, et vous avez choisi de l'ajouter.De même pour le taxi, vous étiez au courant du co?t et c'est un tarif municipal qui ne dépend pas de nous.La bouteille offerte et incluse dans votre tarif pouvait être retirée à notre bar à tout moment.Cordialement,H?tel Villa Stucky.
Dear Guest,we are sorry to read about it.Maybe there's a mistake and you didn't read correctly because it's not indicated we have a restaurant inside the hotel but just a bar. Some reasturants are available just walking out from the hotel in our city center.About Sauna it's a private and exclusive service inside our suite that as normal needs minimum 20m of time to work after that its tuned on. Being a private service can't be active 24h inside the room.We retain that buffet breakfast cost is not overpriced as described. Our complete offer with coffees and teas and many sweet and salt products can't cost less than 15In local bar near to us if you take only a coffee , a juice and a croissant you don't spend less than 6 ......and this is not an offer of a complete meal with service that you have done with our buffet breakfast...We hope that you will revalue your judge after these considerations.We rest availables for further informations.Best regards
Dear Jihyun,We appreciate your nice words and our staff thanks you.We are glad to see that you enjoyed the time spent with us.Hope to have you again,Best regards