大柏树小屋-住客评论

Guest（Couple） 2026-02-01
Room was very clean, staff was very nice and helpful, we really enjoyed our stay here! Breakfast was good, I do think that $24/pp each day for breakfast is steep but the food was yummy!
Guest（其他） 2026-02-01
Alles Top. Absolute Empfehlung
Guest（Other） 2026-01-01
The bed did not have a fitted sheet and the flat sheet used as a fitted sheet had crumbs and hair on it. The refrigerator did not work and one of the sinks would barely drain. We were only there for one night and so I could only say something when we checked out. She wrote it down and said ok. The hotel was very nice. The service at the wahlburgers restaruant in the bar area was understaffed as we waited patiently and watched at least three different tables walk out due to no service at all after waiting just to be greeted forever. The food was ok but really disappointing. The views were amazing at the lookout restaurant. Service was great at the lookout restaurant.
酒店回复：
Thank you for bringing your experience to our attention. Please know we do share this feedback with our Operations Team for further review and improvement.
Guest（Other） 2026-01-01
This is a great hotel in memphis. Its very unique. Think hunting lodge … some might not like animals displayed. Top of pyramid nice look out over city and mississippi. Bowling under the sea is cool. The bayou inside with huge fish, alligators and aquariums we great to see. The hotel has a courtesy ride program that takes you and picks you up when you’re finished seeing areas of Memphis. Staff were all helpful. Memphis needs more tourists and more love. Consider going. Sunrecords tour was amazing. Basketball game fun too. Cheap seats 9.00.
酒店回复：
We are happy to hear that you enjoyed the uniqueness of our property, and shuttle service. We hope you will visit us agian soon!
Guest（Other） 2026-01-01
The room was amazing and comfortable. The staff was outstanding and greeted you with a smile and was very courteous and welcoming and outstanding service. I would definitely recommend to anyone to stay there and I definitely stay there again in the future.
酒店回复：
Thank you for staying with us and for taking the time to share your wonderful review. We are happy to know that you enjoyed the rooms and hospitality of our team. We look forward to your next visit!
Guest（Couple） 2026-01-01
The room was delightful but the bed it too close to the post. Moving it one foot to the left would have made it easier to get up & go to bed. The coffee was okay; thanks for the hot cocoa. Whoever designed the bed system should put a page of instruction within. Terry said the bathroom toilet seat would not stay up! But we had a wonderful time! Terry went up to the top; we both enjoyed walking around and shopping and everyone of the staff was absolutely fantastic--kind, helpful, & friendly! It's a great place to stay! Thanks so much for making our mini-break "perfect"!!
酒店回复：
Thank you for the detailed review. We're happy to hear you enjoyed your stay at Big Cypress Lodge. We look forward to you visiting again!
Guest（情侣） 2025-12-01
The room is incredible but the staff are sub par. We weren’t informed about breakfast until it was too late and they were closed. We actually weren’t informed about much of anything besides how to use the elevator. The staff truly need to fix their attitude and be more forthcoming to the guests about the hotel amenities!
酒店回复：
We sympathize with your frustrations and want to inform you that we have communicated your concerns to our management team so we may strive to enhance overall guest satisfaction. Thank you for bringing this to our attention.
Guest（家庭旅游） 2025-12-01
We had a wonderful stay. Room was very clean!
Guest（Couple） 2025-12-01
Nice big room. We had a nice Christmas tree in our room. That was nice. Not much to do once the store closed though.
酒店回复：
Thank you for staying with us and for taking the time to leave a review.
Guest（Couple） 2025-12-01
The room was beautiful, friendly staff, not much in surrounding areas, could be better food options but all round good stay
酒店回复：
Thank you for bringing your experience to our attention. Please know we do share this feedback with our Operations Team for further review and improvement.

大柏树小屋

客户评价 由实住客人提供的真实点评

Guest（Couple） 2026-02-01

Guest（其他） 2026-02-01

Guest（Other） 2026-01-01

Guest（Other） 2026-01-01

Guest（Other） 2026-01-01

Guest（Couple） 2026-01-01

Guest（情侣） 2025-12-01

Guest（家庭旅游） 2025-12-01

Guest（Couple） 2025-12-01

Guest（Couple） 2025-12-01

客户评价由实住客人提供的真实点评