新港小屋(T? Newport)-住客评论

Guest（其他） 2025-10-01
Perfect! Clean!
Guest（独自旅游） 2025-10-01
Das Hotel ist neu, sehr sauber und verfügt über ?u?erst freundliches Personal. Es liegt etwas au?erhalb der Stadt, was für meinen Aufenthalt anl?sslich des Cardiff Halbmarathons ideal war. Das Frühstück ist ausgezeichnet, ebenso das Abendessen. Mein Zimmer war in einwandfreiem Zustand. Insgesamt absolut empfehlenswert – ich komme gerne wieder.
Guest（商务旅客） 2025-10-01
Modern clean business hotel. Average buffet breakfast is extra ￡13 served from 06:30 weekdays and 07:00 at weekends. Evening menu felt limited choice and pricey. Great rain head shower. Really comfy bed, duvet & pillows. Unfortunately parking is extra ￡12 per night which I couldn't find advertised upon booking and just feels greedy!
Guest（其他） 2025-07-01
Disappointing to find a high parking charge on arrival, food and drinks very expensive, we saw several couples go to the pub across the road. Road noise when trying to sleep was irritating, not as good sound insulation as other hotels we have stayed in.
酒店回复：
Thank you for taking the time to review your stay, I am sorry for your disappointments. I will share all of your feedback with our senior team and we hope to welcome you back very soon.
Guest（家庭旅游） 2025-07-01
This is a lovely, hotel. My disappointment was the reception staff who were not very helpful. I wanted to change my room as i had an awful and disruptive sleep due to some drunk women knocking on our door at 3am! (I also had my young child with me) So when I made a complaint to the young girl at the reception in the morning at breakfast, and asked if i could be given a quiet room. She replied "oh really? you wont hear anything today as the girls are leaving" no apology or an acknowledgement to this matter was given. She just brushed it off. The next night we were woken up at 4am with crows pecking at our window. I understand that nothing can be done about this, but maybe consider a quiet room if you are visiting thia hotel. The kitchen staff were super friendly. They really need to work on their front of house staff... they are very "blend" ..no very child friendly. ?? When i was leaving i asked the gentleman at the front desk if he could help me with my luggage as i have issues with my back. He sent a much older lady, and when we walked passed him he said "oh why are you doing it, get the young ones to do it" she replied they are having their break". He seemed quite cold towards her. He really could have helped but didn't. The hotel was very quiet so no rush. If i was given a quiet room then maybe my experience would have been a better one.
酒店回复：
Thank you for taking the time to share your feedback. I am so very sorry for the inconveniences you faced during your stay, particularly regarding our front desk team and the disturbances you experienced. Your comfort and satisfaction are very important to us, and we regret that we fell short in these areas.We appreciate your kind words about our kitchen staff and will certainly address your concerns with our front of house team to ensure a more welcoming experience for all our guests, especially families. Thank you for your understanding, and we hope to have the opportunity to provide you with an improved stay in the future.
Guest（其他） 2025-07-01
High quality stay, food was good, service was excellent, staff were fantastic we had an issue with the electrics going off but that was resolved in 5 minutes no problem, room was brilliant the only thing missing in the room I would say was a mini fridge for personal use would be good but everything else was perfect.
酒店回复：
Thank you for taking the time to post a review. we appreciate your feedback and hope to welcome you back very soon.
Guest（其他） 2025-07-01
Brilliant! Highly recommend this hotel. The staff were friendly and very helpful. They allowed us to check in a little early to help with our plans. The room was so spacious, up to date and new. The bathroom was the same and had an amazing shower! The room had blackout curtains and the room was sound proof so the sleep was great. There was a good range for breakfast and we enjoyed it. Most certainly will return when back in the area.
酒店回复：
Thanks so much for taking the time to post a review. it was a pleasure to read and we hope to welcome you back very soon.
Guest（其他） 2025-07-01
Outstading stay Hotel is amazing, comfortable spacious rooms, superb power shower with lovely smelling toiletries. Room was huge, bed was very comfortable with added tea and coffee making facilities. Breakfast had a superb choice of both English and continental. Did have an evening meal here which was outstanding as well as the service given by the staff. Have stayed here twice now and will definitely be back again.
酒店回复：
Thank you Jacqueline! What a fantastic review, we really appreciate it and look forward to welcoming you back for a third stay.
Guest（与好友旅游） 2025-06-01
不错??很舒服
Guest user（商务旅客） 2024-06-01
I stayed at this hotel recently for a conference at the ICC, and I must say this place was great in terms of cleanliness and friendliness of the staff. I will be staying here again for future trips! The walk to the ICC could be better as you have to cross many traffic lights, but that's for the council to fix! Loved the breakfast by the way!

新港小屋(T? Newport)

客户评价 由实住客人提供的真实点评

Guest（其他） 2025-10-01

Guest（独自旅游） 2025-10-01

Guest（商务旅客） 2025-10-01

Guest（其他） 2025-07-01

Guest（家庭旅游） 2025-07-01

Guest（其他） 2025-07-01

Guest（其他） 2025-07-01

Guest（其他） 2025-07-01

Guest（与好友旅游） 2025-06-01

Guest user（商务旅客） 2024-06-01

客户评价由实住客人提供的真实点评