Dear Peter,Thank you for your review. We apologise for the inconvenience caused by the temperature issues and the limited ventilation in your apartment. We understand how important a comfortable stay is, and we apologise that we failed on this occasion. Please note that occasional noise may occur due to our central location. We appreciate your comments and hope to better serve you in the future should you change your mind.Kind Regards,The Spires Team
Dear Wai,Thank you for your positive feedback. We're glad to hear you had a good experience with our serviced apartments. Your satisfaction is important to us, and we look forward to welcoming you again in the future. If there's anything more we can do to make your stay even better, please don't hesitate to let us know.Kind Regards,The Spires Team