Thank you for taking the time to share your detailed feedback Vickie. We’re truly sorry to hear that your stay was impacted by noise and that you did not get the rest you were hoping for.Being located in the heart of San Diego’s Gaslamp Quarter, our hotel is surrounded by nightlife and city activity, which can occasionally result in elevated noise levels. Especially in street-facing rooms. That said, we sincerely regret that even after moving rooms, the noise continued to disturb your sleep. This is certainly not the experience we want for any of our guests.We also apologize for the late-night hallway disturbances on your final evening. Quiet hours are very important to us, and we appreciate you bringing this to our attention. Your comments will be shared with our team so we can reinforce overnight monitoring and guest conduct policies.We’re glad to hear that our front desk team made a positive first impression, and we regret that you were not asked about your stay at checkout. This is something we always strive to do, as guest feedback in real time allows us to take immediate action when possible.Your feedback is sincerely appreciated, and while we’re sorry that we did not meet your expectations during this visit, we thank you for helping us improve for future guests!
Thank you so much for your perfect 10/10 review Stephanie! We’re thrilled to hear that you found your room clean and cute and that you enjoyed the beauty of our historic building. We’re also glad our central Gaslamp location made it easy for you to explore everything you wanted to see. We truly appreciate your kind words and look forward to welcoming you back again on your next visit!
Thank you so much for your wonderful review Christina! We’re thrilled to hear that you found the hotel exceptionally clean and enjoyed both the room and our shared outdoor spaces. We’re especially glad you had a chance to relax with our complimentary high-quality coffee and tea.Our location truly is one of our favorite perks, and we’re happy it made exploring nearby restaurants and bars so convenient for you. We appreciate you taking the time to share your experience and hope to welcome you back to The Beau Hotel again soon!
Thank you so much for your kind review, Satoko! We’re delighted to hear that you enjoyed our friendly staff, our restaurant, and the charm of our historic building. We truly appreciate your feedback regarding the shower size as well — our property is a restored historic building, and while this gives it its unique character, it can also mean that some features are more compact.We’re grateful you chose to stay with us and hope to have the pleasure of welcoming you back again soon!
Thank you so much for this wonderful review Robin! We’re truly delighted to hear that our team made you feel welcomed and well cared for. Your kind words mean a great deal to us. We’re also glad you enjoyed the bar and restaurant, as well as the historic charm of the building paired with modern comforts.It’s great to know The Beau was a cozy and convenient home base while you explored downtown San Diego. We sincerely appreciate your recommendation and would be thrilled to welcome you back on your next visit!
Thank you so much for the perfect 10/10 rating and for such a wonderful review Ricky! We’re thrilled to hear that you found the room clean, comfortable, and thoughtfully designed, and that our front desk team was happy to assist with your luggage. It truly means a lot to know that the bed, amenities, and even the restaurant downstairs contributed to a perfect stay. We’re also glad you enjoyed our excellent location. Thank you for the recommendation! We can’t wait to welcome you back to The Beau Hotel again soon!
Thank you so much for the perfect 10/10 rating! We’re glad to hear the room was just what you needed and that you enjoyed our coffee and tea station. It’s great to know our team was friendly and helpful, and that our location—especially being within walking distance to the House of Blues—worked perfectly for your plans. We appreciate your understanding regarding parking and are happy it still felt like a good value. Thanks again for your kind words about the comfort and aesthetic of the hotel, and we hope to welcome you back to The Beau Hotel soon!
Hi Natalie,Thank you for staying with us and for your kind feedback! We’re glad you enjoyed the clean room, our friendly staff, and the $25 dining voucher. We’re sorry about the inconvenience you experienced with parking and truly appreciate your understanding.We hope to welcome you back again soon!Warm regards,The Beau Hotel Front Desk
Thank you for taking the time to share your feedback Eric! We’re pleased to hear that you found our facilities clean and well maintained, and that our staff made a positive impression during your stay.We sincerely apologize for the inconvenience you experienced with finding the hotel entrance and with the parking arrangement. Your comments are appreciated, and we will look into clearer signage and ways to make this process easier for future guests.We are especially sorry to hear that outside noise affected your sleep. We understand how important a good night’s rest is and will review this issue to see how we can better minimize noise disturbances.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide an improved experience in the future!
Thank you so much for the wonderful 10/10 rating Sergio! We’re delighted to hear you enjoyed our beautiful, well-maintained property, convenient location, and kind team. Your feedback truly means a lot to us.We hope to welcome you back again soon!
