羽毛酒店-住客评论

Guest（Other） 2025-10-01
We loved it. We always come here when we’re in Holt. Doggy beds, treats and bowls all provided. Fantastic service and food
Guest（情侣） 2025-10-01
Clean room with nice decor, really comfy bed, room warm and cosy. Good breakfast choices and cooked breakfast served to your table nice and hot. Lovely atmospheric old coaching Inn with modern day comforts and friendly helpful staff. Have stayed many times and would definitely recommend.
Guest（Other） 2025-09-01
Ideally situated for most things. Disappointed no hot water to wash or shower
Guest（Couple） 2025-09-01
They were very friendly and helpful, it would have been better if we had a lower floor has we both where disabled , the room was clean and comfortable but his very tired and needs upgrading, but other that that we enjoyed our stay for the price we paid
Guest（情侣） 2025-09-01
From the moment we arrived greeted by the friendly, professional reception staff until our time came to leave, we received the best of customer service. A special mention for Cassie, who remembered our name and the nature of our enquiry when we phoned to book weeks ago. This was very significant for us because it was essential we were allocated a room that had not had dogs in it ( due to a likely extreme allergic reaction because of a chronic lung condition). Consequently from that moment we were able to relax and enjoy our stay in a lovely, immaculately clean, comfortable room (Rm 141) which had its own little balcony. We had glorious weather to enjoy it too. Thank you to everyone (especially Cassie) that made our first visit to Ludlow for my birthday so very special.
酒店回复：
Thank you so much for your lovely review. We're delighted to hear your stay was so enjoyable and that Casey attention to detail made such a difference — we’ll be sure to pass along your kind words. We're thrilled your birthday visit to Ludlow was a special one, and we hope to welcome you back again soon.
Guest（情侣） 2025-09-01
A fabulous hotel full of character. We stayed for two nights to visit Blenheim Palace and surrounding area. The room, although a tad on the smaller side, was superbly furnished with all the amenities you could need. The hotel has recently been refurbished to a very high standard. Very much recommend eating in the Aviary and, if you're there in fine weather, having a drink outside on the terrace. Based on the quality of the food from the Aviary I expect the Nest will be fantastic, alas it wasn't open on the nights we stayed.
酒店回复：
Thank you for the lovely review — we’re so pleased you enjoyed your stay and appreciated the character and recent updates to the hotel. Great to hear you enjoyed dining in the Aviary and relaxing on the terrace! We’re sorry you missed The Nest this time, but hopefully we can welcome you back soon to experience it. Best regards, Gemma
Guest（Couple） 2025-08-01
Booked last minute as our day out in Blackpool ended up being an overnight stay. We were welcomed by the lovely owner Helen. The room was clean and the hotel was in a great location. Such a cheap price too. Many thanks for your hospitality.
Guest（情侣） 2025-08-01
Our fourth visit to this lovely historic hotel and it didn't disappoint. Excellent staff, food and room. Always enjoy staying here and there's plenty to see and do in Ludlow. Looking forward to visiting again in a few months.
酒店回复：
Dear Guest thank you for taking the time to feed back to us on your stay we are so pleased that you had a great time whilst staying with us we look forward to your return
Guest（情侣） 2025-08-01
The Feathers is well located in the centre of Ludlow and is an old building that is full of charm. However, this also means that it is a bit of a rabbit warren inside, making it challenging to find your way around the long, branching corridors - a definite nightmare in event of a fire. The carpark was full when we arrived, despite it being much larger than I expected, but there was a council carpark behind the hotel and only a short walk away, which was free from 6pm to 8am, which is very convenient. Our bed was large, clean and comfortable and the room was well resourced: tea and coffee making facilities with a wide range of teas and milks; complimentary canned water in the mini fridge; iron and ironing board; plenty of sockets including USB, at the bedside and a variety of products in the bathroom, though no toothpaste which was the one thing we'd forgotten to pack! One of the spoons was dirty, hence only 4 stars for cleanliness. The guest wifi was strong and easy to access. We didn't have time to use the reception areas downstairs, but they looked beautifully presented and were full of character, offering a very attractive space to have a drink or meal. Staff at reception were pleasant and professional.
Guest（Couple） 2025-07-01
On arrival, we were concerned about the room as we were told a queen bed suitable for 1 but can accommodate 2 ???? The room was adequate, we book for dinner and breakfast, what we believed to be à la carte. On arriving at the restaurant we were taken to our table and given a menu for Sunday dinner (which is there Sunday lunch menu) we quired this and was told there is no à la carte on Sunday? So we ordered our food, the starter was not bad at all, but the rest was appalling I think they had dished up the remains of the Sunday lunch and the gravy was so salty! So we had a chat to the waitress, and she brought out some more potatoes and gravy that were better but still very poor. We informed the manager and cancelled the breakfast as we had no confidants in the food. We then informed the manager about the cleanliness of the bathroom. On check out, the manager had to get the receptionist from outside? I looked at the bill and explained about the breakfast being on the bill after it had been cancelled and asked for the dinner to be removed, and explained about the en-suit again! She called housekeeping and I showed them the pictures, I then paid the bill. By the time I got to the car and loaded the receptionist, the housekeeper and others were outside (vaping smoking chatting) under the Manager's nose! I don't think they run a very tight ship!
酒店回复：
Dear Brian, Thank you for taking the time to leave us a review. We're sorry to hear that your stay did not meet expectations and fell short of the high standards of service we strive to provide. We truly hope to have the opportunity to welcome you back for a much-improved experience. Kind regards, The Feathers Team

羽毛酒店

客户评价 由实住客人提供的真实点评

Guest（Other） 2025-10-01

Guest（情侣） 2025-10-01

Guest（Other） 2025-09-01

Guest（Couple） 2025-09-01

Guest（情侣） 2025-09-01

Guest（情侣） 2025-09-01

Guest（Couple） 2025-08-01

Guest（情侣） 2025-08-01

Guest（情侣） 2025-08-01

Guest（Couple） 2025-07-01

客户评价由实住客人提供的真实点评