Dear Beloved Guest,Thank you for your 9/10 rating and detailed feedback. We apologize for the inconvenience with your first room, but we’re glad our team was able to resolve it quickly. It’s wonderful to know you enjoyed our friendly service, breakfast, and complimentary airport shuttle. We truly appreciate your kind words and look forward to welcoming you back on your next visit to Manila.Warm regards,Grand Westside Hotel Team
Dear Beloved Guest,Thank you for your detailed and thoughtful feedback. We’re delighted you appreciated our convenient location, welcoming ambiance, and the courteous service of our team. We also value your comments on the breakfast rate, room size, and amenities—these insights help us improve our guest experience. We’re glad you enjoyed the Wi-Fi and entertainment options, and we look forward to welcoming you back soon!Warm regards,Grand Westside Hotel Team
Dear CheeMeng,Thank you for your wonderful feedback! We’re delighted you enjoyed our spacious lobby, secure environment, and clean, comfortable room. We truly appreciate your suggestion regarding the shower area — feedback like yours helps us improve. We look forward to welcoming you back for another great stay!Warm regards,Grand Westside Hotel Team